A carrier may deem a package undeliverable for a number of reasons including, but not limited to:
- Incorrect or out-of-date address
- Incorrect P.O. Box format
- Weight and dimensional limits (some items can’t be shipped to P.O. Boxes)
- Illegible label
- Other address problems
- Failed delivery attempts
- Refused by recipient
- Damaged in transit
If a carrier returns an undeliverable package to us, we’ll notify you of the return by email and issue a full refund, including shipping charges. We're unable to re-ship orders that are returned to us as undeliverable, but you're welcome to place another order with a new shipping address.
If you believe your order was deemed undeliverable, you should receive confirmation of its return or a refund within four weeks of the estimated delivery date. If more than four weeks have passed, call Target.com Guest Services at 1-800-591-3869.