Drive Up

Target Help
Drive Up allows you to order items from the Target app, and we’ll bring them out to your car when you arrive at your local Target store. To get started, download the Target app from the Apple App Store or Google Play Store. Add eligible items to your cart and select Drive Up as your delivery method. 
 
To pick up your Drive Up order:
  1. Wait to receive notification that your order is ready for pickup. 
  • You’ll receive a notification in the app and an email when your order is ready. If you've enabled app notifications, we’ll also send a push notification to your phone.
  • Your method of payment was charged when your items were picked and put on hold for you.
  1. Open the Target app and select I’m on my way from the Discover tab.
  2. Park in the designated parking spots labeled "Drive Up" near the front of the store.
  3. If your location services are turned off on your mobile device, you'll have to go into the app and select I'm here once you've arrived at the designated parking spot.
  4. A Target team member will bring your order out to your car and scan a barcode from your Target app to confirm your order.
  5. Confirm you received all of your items, then sign to complete your order.

Drive Up is available in select markets.


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To know if an item is eligible for Drive Up, find Drive Up in the item product details page or add the item to your cart.


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You may return items from your Drive Up order to any store as soon as the receipt is available (the time-frame depends on your personal bank account and can take up to 24 hours).

When the receipt is available you’ll be able to return your items at Guest Services by:
  • Using the receipt that is emailed to you after your order has been picked up. You can print a receipt or access the receipt on a mobile device and present it at Guest Services.  
  • Presenting the debit or credit card you used as payment for your order.


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In most cases your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used.

Refunds to a Target RedCard typically take 1-2 days. Refunds to a third-party credit card typically take 1-3 days. For information about refunds to a third-party credit card, contact your card-issuing financial institution.

It can take up to 5 additional business days to inspect and process items returned to our Online Return Center before refunds can be processed.

For returns made in store, you may request a different refund option based on the original purchase method below.
 
Original PurchaseRefund Options
Cash
Cash
Credit to RedCard™
Target GiftCard
Check
Merchandise return card will be used for checks that haven't cleared.
Cash if return is made 10 days after date of purchase.
Debit CardCredit to debit card
PayPalCash issued for in-store returns.
Target eGiftCard issued for mail-in returns.
RedCard:
Target Credit Card™ or Target Mastercard®
Credit to RedCard™
Target GiftCard
Target Debit Card™Target Debit Card™
Target GiftCard
Target GiftCardTarget GiftCard
Target Merchandise VoucherMerchandise return card
Third-party Credit Card:
American Express®, Visa®, Mastercard®, Discover®
Credit to third-party credit card
Target GiftCard
Third-party Gift Card:
American Express Gift Card, Simon's Gift Card
Reloaded onto gift card
Cash
Target GiftCard

For returns made in store without the original receipt or packing slip, you may receive a merchandise return card for your refund.


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Starting Monday, November 4, 2019, Order Pickup or Drive Up orders will be held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment. You can extend your pickup window by an additional three days on your Order details page. You must do this before the end of your initial pickup window.


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Drive Up is currently available only through the Target mobile app.


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When your order is ready for pickup, you'll receive a pickup notification via email. You'll also receive a push message notification if you enabled push notifications in the Target app. To enable push notifications, make sure they're turned on for both your phone's notification settings and your app's notification settings.
 
iOS Devices:
  • Phone Settings: Go to Setting (gear icon) > Target > Notifications
  • App Settings: Go to Target App > Account > Enable Notifications
Android Devices:
  • Phone Settings: Go to Settings (gear icon) > My Device > Sounds and Notifications > Application Settings
  • App Settings: Go to Target App > Account > Settings > Notifications
 
Starting Monday, November 4, 2019, Order Pickup or Drive Up orders will be held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment. You can extend your pickup window by an additional three days on your Order details page. You must do this before the end of your initial pickup window.


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You will need to bring your mobile phone. You will be asked to present the barcode associated with your order. The barcode can be found in the app on the Discover tab under Drive Up or in the account tab (shows as your name) under Orders. You will be asked to sign for your order.


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We have designated parking spots at the front of the store to Drive Up for your order. The designated Drive Up parking spots are marked with a tall, red Drive Up post.


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You can apply any eligible discount or promotion when you check out. Target Circle offers can also be redeemed in the Target App on orders placed using Drive Up for select items.


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Free Promotional Target GiftCards are sent when the qualifying purchase item ships or is picked up. Target orders including a free promotional Target GiftCard for qualifying items are now automatically saved to your Target.com account. While the promotional gift card should automatically load to your Target.com account, we'll also send you the GiftCard number and access code by email as a backup.

Promotional items won’t ship until after the qualifying purchase ships. Order Pickup or Drive Up orders with promotional items will ship 5-7 days after the qualifying purchase is picked up. 

If the qualifying purchase item was canceled for any reason, the promotional item will also be canceled. Keep in mind, if we’re unable to fulfill the order due to the popularity of the promotion it’s possible that the item may be canceled.


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When a free gift or free Target Giftcard is offered with a qualifying item, you’ll be charged the amount of the qualifying item reduced by a Target discount equal to the amount of the gift or gift card, and you’ll be charged a separate amount for the value of the gift or gift card. The total of the two charges will equal the amount of the qualifying item.

For example, if you make a purchase under a promotion for “buy a $30 item and receive a free $10 Target GiftCard,” you’ll be charged $20 for the qualifying item and $10 for the gift card. These two charges total the price of the promotion, which is $30.

When purchasing online, you may have two authorizations and charges on your payment method as our system doesn't process the gift or gift card sale until the qualifying item is picked up or shipped. The combination of the two transactions will total the original order amount.

If you placed an order using our Order Pickup or Drive Up service, promotional items and gift cards will be shipped 5-7 days after the pickup transaction is completed. If you placed an order on Target.com or the Target app, promotional items and gift cards won’t ship until after the qualifying purchase ships. If your qualifying purchase included a free Target GiftCard and you selected an email or mobile version, you’ll receive the gift card shortly after the pickup transaction is completed or once the item has shipped.

May not be applied to previous purchases.

Go here for information about returning a free gift or gift card.


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We are not offering College Advanced Ordering this year. College items are available for standard Order Pickup, Drive Up and Same Day Delivery (shopped by Shipt) shipping.


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