Edit or cancel your order

Target Help
Depending on the status of your item(s), you may be able to cancel.
  1. Sign in to your Target.com account.
  2. To cancel your item(s), locate the item(s) you wish to cancel and request the cancellation.
    • Your item(s) is too far along in processing for you to cancel if you don’t have the ability to request the cancellation. 
  3. Confirm your request for cancellation in the pop-up window.
  4. Select reason for request to cancel, then select cancel this item.

If your cancellation request was successful, you'll receive a confirmation email. You won’t be charged for a canceled item, but your card may reflect a temporary authorization hold. Funds will become available once your bank releases the hold.

If the cancellation window has passed, you can still refuse the order upon delivery. When we receive your refused order, we’ll process the return and send an email confirmation regarding your refund. You can also return your order to any Target store or by mail using a prepaid Target.com return label.


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Target's acknowledgement of an order means that your order request has been received, and does not guarantee your order has been accepted or shipped, or that the price or availability of an item has been confirmed. 

There are a few reasons why we may need to cancel an order, such as:
  • Item became unavailable
  • Incorrect address
  • Invalid payment method

For orders canceled because of address or payment reasons, you can place a new order with updated address or payment information.


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Please contact the Target Borderfree Service team at borderfreeservice@target.com or by calling 612-815-5667 and we can help with any questions regarding your international order.
 


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We try to get your order shipped quickly, but depending on the status of your order, you may be able to cancel your order. It may also be possible to request an address modification or a delivery intercept with some shipping carriers. 

Learn about the additional services our shipping carriers offer for your Target.com shipments.


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Depending on the status of your order, you may be able to modify the address on your order.
  1. Sign in to your Target.com account
  2. Find the order you want to update, then select VIEW ORDER.
  3. Select Request address change to change address.
  • Your order is too far along in process for you to change your address if you don’t see Request address change.
  1. Select address from saved addresses.
  • If you want to ship to an address that’s not listed, you’ll need to add it to your address book, then start the address modification process over.
  1. Select Continue.
  2. Review updated order details.
  • Once a new address has passed all validations, changes may occur to the estimated delivery date, shipping speed and/or taxes.
  1. Select Request address change if everything looks good.
  2. We’ll send you an email if we’re able to update your address or not. 


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Depending on the status of your order, you may be able to modify the payment method on your order. 
  1. Sign in to your Target.com account.
  2. Find the order you want to update, then select the order total.
  3. Select Request payment change on Order details page.
  4. Select a new payment card on Request payment change page. Select Continue.
  5. Enter CVV in security code field in pop-up window. Select Confirm.
  6. Review order updates. Select Request payment change.

If any part of your order has shipped or invoiced, we're unable to modify your payment for the other items. If your order is one of the following, we’re also unable to update your payment method: 
  • Advanced Order (BTC)
  • Same Day Delivery (shopped by Shipt)
  • Shipt tips
  • School List Assist (BTS)
  • Target Plus
  • Target Restock


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Pickup orders can be canceled by selecting orders in the account/name tab, by calling Target.com Guest Services at 1-800-591-3869, by requesting cancellation at Guest Services in your pickup store or by not picking up the order within the seven day pickup window.


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Orders containing a combination of items sold by Target and a Target +™ Partner will be split into two orders. You’ll receive one order number and confirmation email for items sold by Target, and a separate order number and confirmation email for items sold by Target + Partners.


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UPS, FedEx and USPS offer additional services to track and protect your packages. Please note, shipping carriers may charge additional fees for these services. 
  • Visit My USPS to track packages sent to your address and provide instructions for the delivery driver so the carrier knows where to leave the package.
  • Visit UPS My Choice to change the date, time and location of a delivery. You can also authorize the release of packages that require a signature, or have UPS hold packages at a local hub for pickup.
  • Visit FedEx Delivery Manager to customize a delivery time, have packages delivered to another address, request signature-required, or request to have packages held at a FedEx location for pickup.

Visit here for additional delivery options for large or heavy items.


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