Exchange an item

Target Help
Most store and items can be exchanged in store within the return policy timeframe. 

You can also return purchases using our mail return process and place a new order online. Need help? Call Guest Services at 1-800-591-3869.
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New and unused clothing can always be exchanged for a different size or color.
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If the item is store returnable you may exchange it for a like item at a Target store. For items that are not store returnable or if the item is not available in stores, a replacement item can be sent to you at no additional cost.

Online replacements are only available for the exact same item and must be shipped to the same address as the original order using the same shipping method.

To request a replacement, follow the steps below:
  1. Call Target Guest Services at 1-800-591-3869.
  • Once a replacement has been requested, do not return the item to the store as this will cancel the replacement requested and you will need to reorder the item.
  1. Send the original item back to Target using the free return shipping label provided by Target.
  • The return will be processed within 7 days of receiving the item.
  • Your replacement order will be processed automatically.
  • You will receive separate emails confirming the return and providing information on the replacement order.
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Exchanges on free promotional items are offered with a valid receipt if the free promotional item you wish to exchange is defective and we have a replacement item in stock. 
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