Exchanges

Target Help
Most store and Target.com items can be exchanged in store within the return policy time frame. 

You can also return Target.com purchases via our online return center and place a new order. To start your online return, visit the find your order page. Locate the item within your order history and select return next to the item. Follow the prompts to complete your return.

Need help? Call Target.com Guest Services at 1-800-591-3869.
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Exchanges on free promotional items are offered with a valid receipt if the free promotional item you wish to exchange is defective and we have a replacement item in stock.
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You can access or print a copy of your receipt for a Target.com purchase by signing into your Target.com account. Click here to learn how.

We can also attempt to look up the receipt for your purchase. Bring the item, a government-issued photo ID (such as a driver’s license) and the method of payment used to Guest Services within the return window allowed for that item (see Target Return Policy).

The store can look up receipts for purchases made with the following methods of payment:
  • A Target REDcard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
  • Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards
  • Checks: You must bring a blank check from the same checking account
  • Target GiftCards: You must have the physical Target GiftCard for look-up
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You may exchange or return the item in store with a valid receipt. 

You can also call Target.com Guest Services at 1-800-591-3869 for return or replacement options. If your original purchase included a promotional or discounted price, that price will be applied to your replacement order as well. Once you request a replacement, you cannot return the item to a store as this will cancel the replacement request.
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