Holiday Help

Target Help
To keep up with Target, and holiday-related news, visit A Bullseye View.
  • You can also receive the A Bullseye View newsletter by entering your email address here.
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Target's Return Policy
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item department. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

Target Storefront™ Partner’s Return Policy
Most unopened items sold by a Target Storefront™ Partner in new condition and returned within 90 days will receive a refund. All items sold by Partners must be returned to Target, either in store or by mail. Some items sold by a Target Storefront™ Partner have a modified return policy noted on the receipt or on Target.com. Items that are opened or damaged may be denied a refund.

Extended Holiday Return Policy
  • All electronics and entertainment items must be returned within 30 days for a refund or exchange. For these items purchased between 11/1 – 12/25, the 30-day refund period will start on 12/26. 
  • All Apple® products, excluding mobile phones, must be returned within 15 days. For these items purchased between 11/1-12/25, the 15-day refund period will start on 12/26.


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Returns and exchanges without a receipt may be limited. Other restrictions may apply.
  • If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.
  • Target REDcard℠ debit and credit card holders will receive an extra 30 days to return nearly all items purchased with their REDcard at Target and Target.com. See Target.com/REDcard for full details and exclusions.
  • All electronics and entertainment items must be returned within 30 days for a refund or exchange. For these items purchased between 11/1 – 12/25, the 30-day refund period will start on 12/26. 
  • All mobile phones must be returned or exchanged within 14 days. All items purchased with a carrier contract at a Target store must be returned or exchanged within 14 days and may be subject to early termination fees per carrier contract. Contract items and carrier plans must be sold and returned by a Target Tech Rep.
  • All Apple® products, excluding mobile phones, must be returned within 15 days.  For these items purchased between 11/1-12/25, the 15-day refund period will start on 12/26.
  • Holiday items and limited-time-only collections may have modified return policies.
  • ​Open music, movies, video games and software cannot be returned, but may be exchanged at the store for the same title, for the same or different gaming platform.
  • Open airbeds cannot be returned, but may be exchanged for a similar item.
  • Open or defective collectibles (e.g., sports cards, special edition Barbie dolls, porcelain dolls, action figures and die-cast cars) cannot be returned.
  • Personalized items and digital downloads cannot be returned. 
  • Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases.
  • Items purchased at Optical, Pharmacy, Starbucks and Target Tech must be returned or exchanged at these areas.
  • Target Mobile GiftCards and Target eGiftCards cannot be returned or redeemed for cash or credit except where required by law.
  • Specialty pre-paid and gift cards (e.g., Restaurant, entertainment, lottery cards) cannot be returned.
  • Gasoline powered items such as lawnmowers can only be returned to a Target store and must be completely emptied of hazardous substances such as gasoline or oil at the time of return. If your item contains hazardous residue contact Target Guest Services at 1-800-591-3869.


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Target.com offers the following shipping options, which may vary by item:
  • Standard Shipping: Standard shipping is typically the default checkout setting. Your item(s) are expected to be delivered within 3–5 business days after the items have been shipped and picked up by the delivery carrier. Spend $35 or more, or place your order using your REDcard and receive free standard shipping.
    • Your order may ship in multiple packages so we’re able to deliver your order faster. 
    • Some ship to home orders are eligible to have multiple packages consolidated. This may change your delivery dates. Packages that qualify will be eligible for a $1 off discount off of merchandise subtotal. Merchandise subtotal does not include Gift Cards, eGiftCards, MobileGiftCards, gift wrap, tax or shipping and handling charges. Discount will be displayed and applied at checkout. May not be applied to previous orders. Ineligible carts will not be shown an option to consolidate and will not receive the discount.
  • 2-Day Shipping: Depending on the item origin and shipping destination, 2-day shipping may be available in select areas. Your item(s) are expected to be delivered within 2 business days after the items have been shipped and picked up by the delivery carrier. For eligible items, spend $35 or more, or place your order using your REDcard and receive free 2-day shipping. 
  • Express Shipping: Your item(s) are expected to be delivered within 1 business day after the items have been shipped and picked up by the delivery carrier. 

Please note:
  • Business days don’t typically include weekends, however Saturday deliveries may occur in select ZIP codes. 
  • Some items may not be eligible for 2-day or express shipping due to size, weight, quantities, delivery address or vendor constraints. 
  • Shipping charges for Express shipping are calculated on a "per order" basis, including shipping, order processing, item selection and packaging costs, and will only apply to the items using these shipping speeds. 
  • While most items ship within 24 hours, some vendors and shipping locations may require additional processing time. This processing time is factored into the estimated delivery date you see at checkout.


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There are two easy ways to qualify for free standard or to-the-door shipping when you shop Target.com:
  • Pay for your order with a REDcard™ (Target Credit Card™, Target Debit Card™, or Target™Mastercard®).
  • Spend $35 or more using any payment method.
    • $35 minimum to qualify is based on cart subtotal and doesn't include gift wrap or tax.
    • Does not apply to Target Restock orders.
    • Valid for orders shipped to all 50 states and APO/FPO addresses.
  • From Thursday, November 1, 2018 – Saturday, December 22, 2018, receive free standard or 2-day shipping on Target.com. 
    • Minimum purchase threshold may apply on select items.
    • Does not apply to Target Restock orders.
    • Valid for orders shipped to all 50 states and APO/FPO addresses. 

Offers are not valid on previous orders.


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  1. Sign in and locate your order on the find your order page.
  2. Select the item or order you wish to track.
  3. Select track status.
  • Tracking information can take up to 24 hours to appear.

Learn about the additional services our shipping carriers offer for your Target.com shipments.


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  • Target will match the price of a qualifying item, if you find the identical item for less at select online competitors, in local competitor print ads or on Target.com within 14 days of purchase.
  • Price matches may be requested at time of purchase.
  • Target store price matches and adjustments are completed in store. For Target.com purchases, call Target.com Guest Services at 1-800-591-3869.
  • Visit our shop with confidence page for more information and a list of online competitors. Exclusions apply.


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Exclusions:
  • Clearance prices are not eligible.
  • Target stores don't price match other Target stores.
  • Target coupons and Cartwheel offers cannot be combined with price match.
  • Any item sold by a Target Storefront™ Partner on Target.com or any Target application are not eligible for price match.
  • Price matches and adjustments to competitors will not be allowed for prices from Thanksgiving Day through the entire week after Thanksgiving (11/22/2018 – 12/01/2018).

Visit the Shop with Confidence page for additional exclusions and details.


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Target doesn't offer layaway on Target.com or in Target stores. Target also doesn't hold paid purchases in store.


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Target's acknowledgement of an order means that your order request has been received, and does not guarantee your order has been accepted or shipped, or that the price or availability of an item has been confirmed. 

There are a few reasons why we may need to cancel an order, such as:
  • Item became unavailable
  • Incorrect address
  • Invalid payment method

For orders canceled because of address or payment reasons, you can place a new order with updated address or payment information.


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Yes, you can add or change your alternate pickup person on the order details page by editing the delivery section, or by calling Target Guest Services at 1-800-591-3869. This person can pick up your order by presenting a valid photo ID.


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At Target Tech, you can trade in your new or partially used third-party gift cards for a Target GiftCard. The gift cards must be from a participating merchant and there is a minimum required value. For a list of participating stores and locations, visit targettrade-in.com. To complete your gift card exchange, visit a Target Tech kiosk. They will assess your gift card and provide you with a quoted value. If you accept, you’ll receive a Target GiftCard in the amount of the quoted value.


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When your order is ready for pickup, you’ll receive a pickup notification via email. You’ll also receive a text message notification if you entered a mobile phone number during checkout. If you selected an alternate pickup person, they’ll also receive the email notification. 

Holiday Pickup Window: Orders placed November 15, 2018 – December 1, 2018, will be held for two days. If your order isn’t picked up after two days, we’ll cancel the order and refund your payment method. You can extend your pickup window by one day on your order details page. You must do this before the end of your initial pickup window. Orders placed on or after December 2, 2018, will be held for seven days.


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Holiday Pickup Window: Orders placed November 15, 2018 – December 1, 2018, will be held for two days. If your order isn’t picked up after two days, we’ll cancel the order and refund your payment method. You can extend your pickup window by one day on your order details page. You must do this before the end of your initial pickup window. Orders placed on or after December 2, 2018, will be held for seven days.


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Gift wrap is available with most items for a flat rate of $5.99. If you buy multiple quantities of the same item, the like items will be wrapped together for a flat rate of $5.99. Gift wrap styles and colors are limited and change frequently. Styles may include gift boxes or gift bags, depending on the size needed, and feature red, white and bullseye designs.

We’re unable to offer gift wrap on Order Pickup items, items sold by a Target Storefront™ Partner, large items including furniture, car seats, play yards and televisions, and other select items that ship directly from the manufacturer. Gift wrap must be added to your order during checkout. We’re unable to make changes once an order has been submitted.

To add gift wrap to an item in your cart:
  1. Mark the checkbox next to my order includes a gift.
  2. Proceed to checkout.
  3. Under gift options, you have the option to enter a from name and gift message.
  4. To add gift wrap, mark the checkbox next to wrap it for $5.99.
  • If you buy multiple quantities of the same item, like items will be wrapped together.


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