Online Returns

Target Help
  1. Sign in to your Target.com account.
  2. Select Orders to locate your order.
  3. Select VIEW ORDERS to view order details.
  4. Select return an item.
  5. Select one of the following:
  • Return to store: Take barcode to the store to have a team member start your return.
  • Return by mail:
    1. Choose item to return.
    2. Select return reason from drop-down menu, then select continue.
    3. Select replacement or refund, then select continue.
    4. Select submit, then select print mailing label and follow the steps to print your mailing label.
  1. Attach the return label to the outside of the package.
  • Item(s) must be in their original packaging and condition.
  1. Drop your package off at an authorized UPS location. Visit ups.com/dropoff to find a location.


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To return your items to Target.com, you’ll need to print a return shipping label. Because Target.com orders are sometimes split into multiple shipments, you may be prompted to print multiple return labels. Multiple items may be placed in the same packaging if they appear on the same shipping label. Be sure to also include your packing slip in each return shipment.


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Items purchased on Target.com may be returned to any Target store using the receipt, packing slip, the barcode found in the Target app or the original form of payment.

Some items are only returnable in store and can't be mailed back to our online return center. This will be indicated in the shipping & returns section on the product details page. Store returnable only items may be designated as hazardous material (hazmat) items because they contain potentially harmful chemicals.

Don't have your original receipt? Access or print a copy from your Target.com account.

Need to return a gift? We'll be happy to help process your return. Learn more about returning gifts.


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Receipts for Target.com purchases can be accessed and printed from your Target.com account.

We can also attempt to look up the receipt for store and Target.com purchases in store. Bring the item and the method of payment used to Guest Services within the return window allowed for that item (see Target Return Policy).

The store can look up receipts for purchases made with the following payment methods:
  • Target REDcard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
  • Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards
  • Checks: You must bring a blank check from the same checking account
  • Target GiftCards: You must have the physical Target GiftCard for look-up

If you don't have the receipt or packing slip for an item, you may receive a refund in the form of a merchandise return card.

When returning an item purchased from a Target Storefront™ Partner, you must provide the receipt or present the original method of payment for receipt lookup. Receipts for items sold by Partners are sent via email when the order is shipped, and again when the order is delivered. You can also print your receipt on your order details page.


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You may exchange or return the item in store with a valid receipt. Target.com purchases can also be returned by mail using our online return center.

Some items may also be eligible for a refund or replacement request online. To begin:
  1. Sign into your Target.com account.
  2. Select VIEW ORDERS next to the order, then fix an issue next to item. 
  • Fix an issue will only appear as an option for eligible items.
  1. Check box next to item with issue.
  2. Select from select return reason drop-down menu, then continue.
  3. Select replacement or refund, then continue.
    • Replacements are subject to availability and will process as an even exchange. You won't receive additional charges.
    • Once you request a replacement, you can’t return the item in store because this will cancel the replacement request.
    • Refunds are issued to the original payment method.
  4. You’ll be provided with instructions on what to do with the damaged item. 
  • If we require that the item be returned, we’ll provide a return mailing label. 
  • For replacement requests, see order history for updates.


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You may be able to report a missing item by completing a refund or replacement request online. To begin:
 
  1. Sign into your Target.com account.
  2. Select VIEW ORDER next to the order, then fix an issue.
  • Fix an issue will only appear as an option for eligible items that have already shipped.
  1. Check box next to missing item.
  2. Select missing item from select return reason drop-down menu, then continue.
    • Select items may offer a Chat option.
  3. Select replacement or refund, then continue.
    • Replacements are subject to availability and will process as an even exchange. You won't receive additional charges.
    • Once you request a replacement, you can’t return the item in store because this will cancel the replacement request.
    • Refunds are issued to the original payment method.
  4. Select submit.


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