Order Pickup

Target Help
Order Pickup allows you to order items from Target.com and pick them up at your local Target store. To see if an item is eligible for Order Pickup, look for free ship to store or free order pickup when adding the item to your cart. Items with limited or no stock in store, perishable items, and items containing hazardous material may not be eligible for Order Pickup. You can also shop from a list of Order Pickup eligible items by browsing any category and selecting buy online & pick up from the availability drop down.

To place an order using Order Pickup:
  1. Find an Order Pickup eligible item and select color, size and quantity (if applicable).
  2. Select a store for pickup.
  • If the store listed doesn’t have the item available or you want to pick up at another location, select find at another store. Select pick up here or ship it here next to a store location, or search for additional stores using a ZIP code or City and State.
  1. Proceed to checkout and submit order.
  2. Wait until you receive a pickup notification email before you go to the store to pick up your item.
  3. Visit Guest Services or the designated pickup location at your selected store to get your item(s).
  • Pickup location details will be included in your confirmation email.


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Present one of the following forms of ID to a team member at Guest Service. Be sure the ID is valid and has not yet expired. 
  • Government-issued photo ID
  • State-issued driver's license
  • State-issued ID card
  • U.S. passport
  • Military ID
  • Certificate of Citizenship
  • Certificate of Naturalization
  • Permanent Resident
  • Green Card
  • Native American Travel Photo ID

Your online payment will be processed when you pick up your order, but you won't need to show your method of payment at the store.


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When your order is ready for pickup, you’ll receive a pickup notification via email. You’ll also receive a text message notification if you entered a mobile phone number during checkout. If you selected an alternate pickup person, they’ll also receive the email notification. 

Your order will be held at the store for 2 days. If your order isn’t picked up after 2 days, we’ll cancel the order and you won’t be charged. You can extend your pickup window by 1 day by signing into your Target.com account or visiting your order details page. You must do this before the end of your initial pickup window.


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Sometimes an item unexpectedly becomes unavailable. If we need to cancel the item, we’ll send you an email to let you know as soon as possible. In this email we will give you the option to pick up your order at a surrounding Target store that we know has the item, or to have it shipped to your home free of charge. We apologize for any inconvenience this may cause.


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Yes, you can add or change your alternate pickup person on the order details page by editing the delivery section, or by calling Target Guest Services at 1-800-591-3869. This person can pick up your order by presenting a valid photo ID.


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Sorry, but you can't change your pickup store. You must pick up your order at the Target store you originally selected. If you’re unable to pick up your order at the store you selected, you can cancel your order or let the pickup window expire.


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You’ll automatically receive a pickup notification email when your item is ready for pickup. If you added an alternate pickup person during checkout, they’ll also receive a pickup notification email.

When you place your order, you also have the option to enter a mobile phone number to receive a pickup notification by text message. Message and data rates may apply. Be sure your device is on and ready to receive incoming text messages. If you don’t receive a text message within 4 hours of placing your order (or by the next business day for orders placed after 7 p.m.), contact your carrier. Target is not liable for delays in receipt of any text messages. Delivery is subject to effective transmission from your carrier.


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We’ll only charge your method of payment after your order has been picked up. However, we may put an authorization hold on your debit/credit card when you place your order, which should be removed by your card-issuing bank once your card has been charged. Please note that Target doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions.


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We can also make a price adjustment to your order based on our Price Match Guarantee if you find your item(s) at a lower price on Target.com, select online competitors, or in Target’s or a competitor’s local printed or digital ad within 14 days of purchase.


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After your order is picked up, you will receive your receipt by email. Need a gift receipt? Select print a gift receipt within the email.


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Pickup orders can be canceled online, by calling Target.com Guest Services at 1-800-591-3869, by requesting cancellation at Guest Services in your pickup store, or by not picking up the order within the 2-day pickup window. Partial orders cannot be canceled.


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You can apply any eligible discount or promotion when you check out on Target.com. Cartwheel® offers cannot be redeemed on orders placed using Order Pickup.


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Items can be returned at Guest Services using the receipt that is emailed to you after the item is picked up. To complete a return using the emailed receipt, print or access the receipt from a mobile device and present it at Guest Services. Please note, once the email receipt is sent, it can take up to one hour before Order Pickup returns can be processed at the store where pickup occurred, and up to 24 hours if returning items to a different Target store.

The store can also look up the receipt for your purchase using the debit or credit card you used as payment. Receipt lookup is available 24 hours after the pickup has been completed.


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