Return policy

Target Help
Target's Return Policy
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item department. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

Target Storefront™ Partner’s Return Policy
Most unopened items sold by a Target Storefront™ Partner in new condition and returned within 90 days will receive a refund. All items sold by Partners must be returned to Target, either in store or by mail. Some items sold by a Target Storefront™ Partner have a modified return policy noted on the receipt or on Target.com. Items that are opened or damaged may be denied a refund.


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Returns and exchanges without a receipt may be limited. Other restrictions may apply.
  • If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.
  • ​Open music, movies, video games and software cannot be returned, but may be exchanged at the store for the same title, for the same or different gaming platform.
  • Open airbeds cannot be returned, but may be exchanged for a similar item.
  • Open or defective collectibles (e.g., sports cards, special edition Barbie dolls, porcelain dolls, action figures and die-cast cars) cannot be returned.
  • All electronics and entertainment items must be returned within 30 days for a refund or exchange. For these items purchased between 11/1 – 12/25, the 30-day refund period will start on 12/26. 
  • Drones must be returned within 14 days for a refund or exchange. For these items purchased between 11/1 – 12/25, the 14-day refund period will start on 12/26.
  • All items purchased with a carrier contract at a Target store must be returned or exchanged within 14 days and may be subject to early termination fees per carrier contract. Contract items and carrier plans must be sold and returned by a Target Tech Rep.
  • Holiday items and limited-time-only collections may have modified return policies.
  • Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases.
  • Target REDcard℠ debit and credit card holders will receive an extra 30 days to return nearly all items purchased with their REDcard at Target and Target.com. See Target.com/REDcard for full details and exclusions.
  • Items purchased at Optical, Pharmacy, Starbucks and Target Tech must be returned or exchanged at these areas.
  • Target Mobile GiftCards and Target eGiftCards cannot be returned or redeemed for cash or credit except where required by law.
  • Gasoline powered items such as lawnmowers can only be returned to a Target store and must be completely emptied of hazardous substances such as gasoline or oil at the time of return. If your item contains hazardous residue contact Target Guest Services at 1-800-591-3869.


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The following are just some of the current Target owned brands and collections:
  • A New Day™
  • Archer Farms™
  • Art Class™
  • Ava & Viv™
  • Boots & Barkley™
  • Cat & Jack™
  • Circo™
  • Cloud Island™
  • Durabuilt™
  • Embark™
  • Gilligan & O’Malley™
  • Goodfellow & Co™
  • Hearth & Hand™ with Magnolia
  • Heyday™
  • Hyde and Eek! Boutique™
  • JoyLab™
  • Made By Design™
  • Market Pantry™
  • Merona™
  • Opalhouse™
  • Original Use™
  • Pillowfort™
  • Project 62™
  • Project 62™ + Nate Berkus™
  • Room Essentials™
  • Shade & Shore™
  • Simply Balanced™
  • Smith & Hawken™
  • Sonia Kashuk™
  • Spritz™
  • Sutton & Dodge™
  • Tevolio™ 
  • Threshold™
  • Universal Thread™
  • Up&Up™
  • Wild Fable™
  • Wine Cube™
  • Wondershop™
  • Xhilaration™


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Most beauty items bought in stores or online can be returned, even if opened, within 90 days with your receipt, or up to 120 days if purchased with your Target REDcard™.


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In most cases your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used.

Refunds to a Target REDcard typically take 1-2 days. Refunds to a third-party credit card typically take 1-3 days. For information about refunds to a third-party credit card, contact your card-issuing financial institution.

It can take up to 5 additional business days to inspect and process items returned to our Online Return Center before refunds can be processed.

For returns made in store, you may request a different refund option based on the original purchase method below.
 
Original PurchaseRefund Options
Cash
Cash
Credit to REDcard™
Target GiftCard
Check
Merchandise return card will be used for checks that haven't cleared.
Cash if return is made 10 days after date of purchase.
Debit CardCredit to debit card
PayPalCash issued for in-store returns.
Target eGiftCard issued for mail-in returns.
REDcard:
Target Credit Card™ or Target Mastercard®
Credit to REDcard™
Target GiftCard
Target Debit Card™Target Debit Card™
Target GiftCard
Target GiftCardTarget GiftCard
Target Merchandise VoucherMerchandise return card
Third-party Credit Card:
American Express®, Visa®, Mastercard®, Discover®
Credit to third-party credit card
Target GiftCard
Third-party Gift Card:
American Express Gift Card, Simon's Gift Card
Reloaded onto gift card
Cash
Target GiftCard

For returns made in store without the original receipt or packing slip, you may receive a merchandise return card for your refund.


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Receipts for Target.com purchases can be accessed and printed from your Target.com account.

We can also attempt to look up the receipt for store and Target.com purchases in store. Bring the item and the method of payment used to Guest Services within the return window allowed for that item (see Target Return Policy).

The store can look up receipts for purchases made with the following payment methods:
  • Target REDcard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
  • Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards
  • Checks: You must bring a blank check from the same checking account
  • Target GiftCards: You must have the physical Target GiftCard for look-up

If you don't have the receipt or packing slip for an item, you may receive a refund in the form of a merchandise return card.

When returning an item purchased from a Target Storefront™ Partner, you must provide the receipt or present the original method of payment for receipt lookup. Receipts for items sold by Partners are sent via email when the order is shipped, and again when the order is delivered. You can also print your receipt on your order details page.


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You can return an item you received as a gift to a Target store using a gift receipt or packing slip, and you’ll receive a refund in the form of a Target GiftCard. If a merchandise return card was used to pay for any portion of the sales transaction, you’ll receive that portion of the refund as a merchandise return card. In store returns using a gift receipt can’t be processed the same day the gift was purchased; you’ll need to wait until the next day to return the gift. If you don't have the gift receipt or packing slip for the item, you may receive a merchandise return card in store.

Items purchased from Target.com can also be returned by mail using the gift receipt or packing slip. To return your gift by mail, call Target.com Guest Services at 1-800-591-3869.

When returning an item purchased from a Target Storefront™ Partner, you must present the receipt or original method of payment for receipt lookup. Receipts for items sold by Partners are sent via email when the order is shipped, and again when the order is delivered. Receipts can also be printed from the order details page. Items sold by our Partners are returnable in store or by mail. Gift returns for items sold by our Partners will be refunded in the form of a physical or electronic Target GiftCard via mail or email. 


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Visit our Merchandise Return Cards page to learn more.


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If our online return center has declined a return for any reason, the order will be shipped back to you and you'll receive an email explaining the details of the declined return. Our online return center will send the order back to you via FedEx® and you should receive it within 7 days.
 
Often times our online return center can reuse the tracking number from your return shipment, so you may be able to use this information to track the return of your declined order.
 
A return may be declined for one of the following reasons:
  • Your return was outside of the return window.
  • The item appears worn or used.
  • The item was opened.
  • The item was non-returnable or non-returnable if opened.
  • The online return center wasn't able to locate the order number or other information needed to process the return.
  • The item is not a Target.com item.


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Most items, including large items, can be returned to a Target store. Some large items, such as furniture and electronics, may be eligible for return pickup. To determine if your item is eligible for pickup by our return carrier, have your order information handy and call Target.com Guest Services at 1-800-591-3869. 

Please note:
  • Return items should be disassembled, boxed and brought to the same point of delivery for the carrier to pick up.
  • Pickups are scheduled during the carrier’s normal business hours and typically have an 8-hour pickup window. Depending on your location, carriers may need additional time to pick up your return. 
  • Include the packing slip with your item so our return center can process your refund. 
  • Return pickup is not offered on all items, and is typically reserved for large items weighing more than 150 pounds.
  • A signature by a person who is 18 years or older will be required, unless the delivery method was To-the-Door Delivery.


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When purchasing items as part of a Buy One Get One (BOGO) promotion, the promotional discount is based on the lowest priced item, then applied to each item proportionately. If you choose to return any of the items, your refund will be reduced to the discounted amount for each item.

Here are some examples:
  • Buy One, Get One Free: If your first qualifying item is $50 and your second qualifying item is $40, both items will be discounted by $20 for a total discount of $40. If either item is returned, the return value will be equal to the original purchase price reduced by $20. 
  • Buy One, Get One 50% Off: If your first qualifying item is $50 and your second qualifying item is $40, both items will be discounted by $10 for a total discount of $20. If either item is returned, the return value will be equal to the original purchase price reduced by $10.


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For most items, you aren't required to return the free gift or gift card with the qualifying item. However, if you return the qualifying item, the amount of the refund will be reduced by the prorated value of the free gift or gift card. The free gift can be returned alone, but you'll only receive the prorated value of the free gift. 

For example, if you make a purchase under a promotion for “buy a $30 item and receive a free $10 Target GiftCard,” you’d receive a refund of $20 when only returning the qualifying item. Your store receipt shows return values of each item if returned individually and states, "All items must be returned for full refund."
 
  • Some special promotional items may be non-returnable. Items with this return policy will have the return policy posted by the items and the item will be marked as non-returnable on the receipt.
  • All Target Mobile GiftCards and eGiftCards are non-returnable and non-refundable. Physical Target GiftCards are returnable in store.
  • Promotional gift cards must be returned with qualifying Target Mobile purchases to be eligible for a refund.


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Shipping charges may be refunded depending on the reason for your Target.com return. If your shipping charges aren't refunded, please call Target Guest Services at 1-800-591-3869 to see if you're eligible for a refund. You may not be refunded for shipping charges if:
  • The return was declined by our online return center.
  • The return was not due to an error by Target.

If you placed an order and haven’t received it yet, you can refuse your order when the shipper delivers your package. When we receive the returned items, we’ll credit your account for the price of the items and any shipping costs.


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