Return policy

Target Help
  • Most unopened items in new condition and returned within 90 days will receive a refund or exchange.
  • Some items have a modified return policy noted on the receipt or packing slip, the Target policy board (refund exceptions), Target.com or in the item department. This will also be displayed during the checkout process if purchased on Target.com.
  • Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange.
  • All bundled items must be returned with all components for a full refund. Bundle components may not all have the same return policy. Please check your packing slip for details.
Returns and exchanges without a receipt may be limited. Other restrictions may apply.
 
  • All Electronics and Entertainment items must be returned within 30 days for a refund or exchange. For these items purchased between 11/1 – 12/25, the 30-day refund period will start on 12/26.
  • Target GiftCards, Target Mobile Gift Cards, and Target eGiftCards cannot be returned or redeemed for cash or credit except where required by law.
  • Open music, movies, video games, and software purchased on Target.com or in a Target store cannot be returned, but may be exchanged at the store for the same title on the same or different gaming platform. Open or defective collectibles (e.g., sports cards, special-edition Barbie dolls, porcelain dolls, action figures, and die-cast cars) cannot be returned.
  • Digital music downloads cannot be returned or refunded.
  • Contract cell phones purchased at a Target store must be returned/exchanged within 14 days and may be subject to early termination fees per carrier contract. Contract cell phones and carrier plans must be sold and returned by a Target Mobile Rep. Target Mobile Rep hours vary by store.
  • Holiday items and limited-time-only collections may have modified return policies.
  • REDcard℠ debit and credit card holders will receive an extra 30 days to return nearly all items purchased with their REDcard at Target and Target.com. For additional details visit Target.com/REDcard.
  • Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases.
Your refund will be issued depending upon how the original purchase was made. In most cases the refund automatically goes back to the original payment method used for the purchase. In the event you used multiple methods of payment, your refund may also be issued back to the multiple payment methods used.
Yes, please see the table below for the types of refund payment method options that are available.

Original Purchase Refund Options
Cash or traveler's check
Cash
Credit to REDcard™
Target GiftCard
Check
Target GiftCard will be used for checks that haven't cleared.
Cash if return is made 10 days after date of purchase.
Debit Card Cash
Credit to debit card
REDcard:
Target Credit Card or Target® Visa® Credit Card
Credit to REDcard
Target GiftCard
Target Debit Card Cash
Target Debit Card
Target GiftCard
Target GiftCard Credit to REDcard
Target GiftCard
Target Merchandise Voucher Target GiftCard
Third Party Credit Card:
American Express®, Visa®, MasterCard®, Discover®
Credit to third party credit card
Target GiftCard
Third Party Gift Card:
American Express Gift Card, Simon's Gift Card
Reloaded onto gift card
Cash
Target GiftCard
Multiple Payment Methods Our Point of Sale system will split the refund according to the payment methods used for purchase.

Refunds will be issued to the account that you used to purchase the item, even if the account is closed or paid in full. You may also request a refund in the form of a Target GiftCard. For more information about refunds to your third-party credit cards, contact your card-issuing financial institution.
Refunds will be credited back to the original payment method within 10 business days after the online return center receives the item.
If an item shows store-returnable-only in the Shipping & Returns section, it can't be mailed back to our online return center. Some store-returnable-only items may be designated as hazardous material (hazmat) items because they contain potentially harmful chemicals.

Bring your packing slip or the credit or debit card used for the original purchase to the store to make your return. You can also print a copy of your receipt.
New and unused clothing can always be exchanged for a different size or color.
You can return clearance items with a receipt within the appropriate return window depending on the item.
  • If the return window has passed or you don't have a receipt, you can exchange the item or receive a refund for the lowest selling price of the item.
  • Price adjustments can'tbe made on clearance items or on items for which you don't have the receipt.
Since we can't credit your PayPal® account, a refund will be issued in the form of a Target GiftCard or Target eGiftCard for Target.com returns sent back by mail. You can also convert your eGiftCard into a mobile eGiftCard to be used on your smartphone in stores and online.
  • If your item is store returnable, you can bring it to the store for a cash refund.
  • This disclaimer is visible on the checkout page as soon as you click the PayPal payment option.
  • Our PayPal return policy is displayed during the checkout process and is also available in the help section of Target.com.
You'll receive a sales tax refund for returns made in store or via our online return center.
  • If you buy an item in one state and return it in another, the sales tax refund may vary.
  • The amount of sales tax you're charged will vary from state to state.
  • If you return an item in a store, Target requires the original receipt.
To return a gift you received that was purchased on Target.com:
  1. Visit the manage returns page.
  2. Click return a gift.
  3. Enter the following information:
  • order number
  • email address of the person returning the item
  • release ID from your packing slip
  1. Click continue.
  2. Once you've entered this information, follow the steps to start your return. You'll be asked to choose the reason for return, then select your choice among the different ways you may return the item. See the Target Return Policy above for complete information.
Gift returns cannot be processed for gifts that were purchased the day you received them. You'll need to wait until the next day to return the gifts. Only original receipts (not gift receipts) can be used to return gifts on the same day.
Gift receipts allow recipients of gifts to receive Target GiftCard refunds when they return the items.
If you make a return on Target.com for a gift you received, you'll receive the refund as a Target eGiftCard.
If our online return center has declined a return for any reason, the order will be shipped back to you and you'll receive an email explaining the details of the declined return. Our online return center will send the order back to you via FedEx® and you should receive it within 7 days.
 
Often times our online return center can reuse the tracking number from your return shipment, so you may be able to use this information to track the return of your declined order.
 
A return may be declined for one of the following reasons:
  • Your return was outside of the return window.
  • The item appears worn or used.
  • The item was opened.
  • The item was non-returnable and non-returnable, if opened.
  • The online return center wasn't able to locate the order number or other information needed to process the return.
  • The item isn't a Target.com item.
A replacement order is an exchange item sent to you at no additional cost or shipping charge. You can request a replacement order for non-electronics items that are damaged or defective. You'll need to:
 
  1. Request a replacement order by calling Target Guest Services at 1-800-591-3869. Once a replacement has been requested, don't return the item to the store as this will cancel the request and you'll need to reorder the item.
  2. Send the original item back to our online return center using UPS™ or United States Postal Service™ (USPS).
  • The return will be processed within 5 days of receiving the item.
  • Your replacement order will be processed automatically.
  • You'll receive emails confirming the return and the estimated delivery date of your replacement order.
Replacements are only available for the exact same item and must be shipped to the same address as the original order using the same shipping method.
Unfortunately, we don't offer replacements for electronics items. If you'd like to return the item, you can return most Target.com items to the store or you can send it back to our online return center. Keep in mind, some electronics items must be returned within 30 days.
All Target Mobile merchandise, including contract mobile phones and carrier plans, must be exchanged or returned within 14 days of purchase and may be subject to early termination fees per carrier contract. This information can be found on your receipt and agreement.
Contract cell phones and carrier plans must be sold and returned by a Target Mobile Representative. Target Mobile is not available at all locations and hours may vary by store.
If you used a manufacturer's coupon to purchase an item and decide to return that item, you'll receive a refund for the amount you paid for the item plus the amount of the coupon. The amount of the coupon may be refunded in the form of a Target GiftCard.
 
If you used a Target coupon to purchase an item and decide to return that item, you'll receive a refund for the price of the item, minus the coupon value.