Track an Order

Target Help
  1. Sign in and locate your order on the find your order page.
  2. Select the item or order you wish to track.
  3. Select track status.
  • Tracking information can take up to 24 hours to appear after your item ships.

Learn about the additional services our shipping carriers offer for your Target.com shipments.


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Sometimes tracking information doesn't update right away. Shippers may also reuse tracking numbers after a previous shipment has been delivered. When this happens, the shipper's website may show the previous shipment's status, which will make it appear as if your order was delivered prior to your order date. Revisit the shipper's website periodically for updates. Due to carrier capabilities, some orders can’t be tracked online. Refer to your ship notification for an estimated delivery date. For EFW deliveries, please refer to your order confirmation email or your appointment email from EFW.

If you received a tracking number that is invalid, it’s possible the shipper has changed. Review the sample tracking numbers below to ensure you’re tracking your order using the correct shipping website.

If you already know your tracking number, you can follow the links below to track your order.
 
Phone: 1-800-742-5877
Sample Tracking: 1Z9999999999999999 (18 alpha-numeric characters)
 
Phone: 1-800-500-2224
Sample Tracking: 9102109109109109109109 (22 characters)
 
Phone: 1-800-222-1811
Sample Tracking: 91122334455667788990011 (22 characters)
 
Phone: 1-800-463-3339
FedEx Express: Typically 12 characters
FedEx Ground: Typically 12-15 characters

EFW
1-855-633-9669
Sample Tracking: 9999999 (7 - 10 numeric characters)


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When you place an order on Target.com, you'll receive an email acknowledging your order and another email once the order has shipped. The emails will provide an estimated delivery date range that indicates when we'll be able to fulfill your order. We're not able to provide an exact delivery date due to product availability, guest location and shipping method.

To enable push notifications on your mobile device, make sure they're turned on for both your mobile notifications settings and your app's notification settings.

If we're not able to fulfill an order by the estimated date range, we'll send an email with the new estimated delivery date. Changes to your shipment may be due to weather, natural disasters, logistics or transportation issues or inventory issues.

Sign in to your Target.com account for order status information or track your order on the shipper's website:


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You can track the progress of your international packages at shop.borderfree.com/tracking.


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EFW
EFW will contact you prior to any delivery attempts. If you selected “To-the-Door” delivery, there is no need to be present at the time of delivery, and no signature is required.

UPS/FedEx
For items that require a signature upon delivery, UPS™/FedEx® will make up to three delivery attempts, depending on the service level used. The driver will leave a delivery notice for each attempt with additional information. The package will be returned to the sender/shipper if delivery is unsuccessful after the third attempt or if you don’t pick up from a pickup location within a specific time.


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If your order status indicates "delivered," but you haven't received your package, you may want to try the following:
  • Double check your porch, mailbox, or garage.
  • Ask your neighbors.
  • Ask your building manager.
  • Check your mailroom or receiving department (if your order shipped to a business address).

You can also call Target.com Guest Services at 1-800-591-3869 for help.

Learn about the additional services our shipping carriers offer for your Target.com shipments.
 


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'Backordered' means there's a delay on your order because an item is temporarily out of stock. The item will ship as soon as it's in stock.


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'Exception' or 'delivery exception' on your order status means the shipment experienced a change in the delivery schedule that may change or delay the expected delivery date. This may indicate your order was:
  • Damaged during shipment. The carrier will inform Target and we will automatically trigger a replacement with expedited shipping.
  • Rerouted or intercepted.
  • Assigned a Tracer Request to help locate the package.
  • Undeliverable, possibly due to an unknown address or missing/damaged label.
  • A 'Signature Required' order and a signature wasn't received.

Call Target Guest Services at 1-800-591-3869 for help with your order.


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Upon tracking your order, your order status may indicate one of the following:
  • Damaged in transit
  • Damage reported
  • Attempt - contact refused shipment
  • Contact/consignee refused shipment at pre-call

If your order status indicates damage during shipment or the shipper has stopped delivery, call Target.com Guest Services at 1-800-591-3869 for help with return or replacement options. If you received an order that was damaged during shipment, visit the following link for return or replacement options.


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Tracking information is only available for gift card orders placed using premium or express shipping. Tracking information can be found within your shipping notification email or by logging into your Target.com account and viewing your order history. For information or questions about your order, call Target.com Guest Services at 1-800-591-3869.


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Orders containing a combination of items sold by Target and a Target Plus™ Partner will be split into two orders. You’ll receive one order number and confirmation email for items sold by Target, and a separate order number and confirmation email for items sold by Target Plus Partners.


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UPS, FedEx and USPS offer additional services to track and protect your packages. Please note, shipping carriers may charge additional fees for these services. 
  • Visit My USPS to track packages sent to your address and provide instructions for the delivery driver so the carrier knows where to leave the package.
  • Visit UPS My Choice to change the date, time and location of a delivery. You can also authorize the release of packages that require a signature, or have UPS hold packages at a local hub for pickup.
  • Visit FedEx Delivery Manager to customize a delivery time, have packages delivered to another address, request signature-required, or request to have packages held at a FedEx location for pickup.

Visit here for additional delivery options for large or heavy items.


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The delivery carrier will contact you with your tracking information after your item ships.  When your item arrives in the final delivery area, the carrier will reach out to schedule your delivery.  If tracking shows your item is in final delivery area and you have not heard from the carrier, please contact Target.com Guest Services at 1800-591-3869.


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Please contact EFW at 1-855-633-9669 as soon as possible if you need to change your appointment date. They will help reschedule your appointment to a date or time that works better for you. Please note that appointment dates and times are limited by availability. 


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Sometimes the carrier may arrive later in the day due to unforeseen delays. If your appointment date has passed and the carrier hasn’t arrived, please contact Target.com Guest Services at 1-800-591-3869.


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Please contact EFW at 1-855-633-9669 as soon as possible to change your appointment date. They will help reschedule your appointment to a date or time that works better for you. Please note that appointment dates and times are limited by availability. 


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