Holiday Help

Target Help
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  • Value at Target is about feeling a sense of satisfaction that you paid the right price without sacrificing experience, quality or style.
  • We remain focused on simplifying the shopping experience to provide great deals when and where our guests want to shop.

Price Match Guarantee
  • We’ll match the price if you buy a qualifying item at Target then find the identical item for less at Target.com, select online competitors, or in Target’s or competitor’s local print ad. Price matches may be requested at time of purchase or within 14 days after purchase. The full list of online competitors (PDF Download) is available online or at Guest Services.
  • If you find a current lower price within 14 days after purchase, just bring in the proof and we will adjust your payment to the lower price, upon request. Target store price matches and adjustments are completed at the store on any lane. For Target.com purchases, call Target.com Guest Services at 1-800-591-3869.

Guidelines and limitations
  • The price for an item must be listed and valid at the time of match. We reserve the right to verify a competitor’s advertised price and the availability of the item. If Target is not able to verify the lower price, we may decline the request. 
  • The item must be the identical item, brand name, size, weight, color, quantity and model number. It must be in stock for shipping and delivery/pickup at the time of Price Match for approved online competitors. It also must be sold and fulfilled by one of these select competitors (PDF Download).
  • Offers found on deal websites will be validated at the retailer’s primary website and must meet all other price match criteria.
  • Please bring the entire printed ad, or show the online price or digital version of the ad on your mobile device for proof of price. Original receipts or packing slips are required for price adjustments after purchase.
  • We match Target.com prices on in-store purchases and in-store prices for Target.com purchases. In-store price matches from other Target stores are excluded.
  • When price matching with the Target app, the Target app must be showing the price of the current store location.
  • Alaska and Hawaii Target stores are excluded from price matching online competitors.
  • No rain checks will be issued for items out of stock at Target or Target.com to match a competitor's price.
  • We reserve the right to limit price quantities of price matches per identical item per guest for local and/or online competitor matches.

Exclusions
  • Clearance, closeout, liquidation sales, damaged, used, open package, refurbished, pre-owned, or rent/lease to own items, storewide or category promotions, offers advertised as % or $ off, non-branded items, or prices that only display on a website after guests log in.
  • Pricing due to typographical errors, competitor doorbusters/lightning sales (including Amazon Prime or Amazon Fresh Exclusive offers), coupon offers, loyalty cards, promotional codes, credit card offers, gift card offers (Target GiftCard, specialty and pre-paid gift card), financing, service offers, bundled offers, sales tax promotions, free items, rebates or mail-in offers.
  • Contract mobile phone devices and the associated plans, optical, product services (warranties, assembly, etc.), clinic and pharmacy purchases and offers, or game reservations.
  • “Marketplace” prices from third party sellers.
  • Any item sold by a Target Plus™ Partner on Target.com or any Target application are not eligible for price match.
  • Target Circle offers, gift card offers (Target GiftCard, specialty and pre-paid gift card), Registry completion coupons and Target coupons cannot be combined with price match. Manufacturer coupons will be applied after a price match is made, for in-store purchases only. Please review our Store Coupon Policy for additional details.
  • Items containing alcohol will be subject to state-by-state regulations. Alcohol price matching is not allowed for online exclusive retailers (e.g., Amazon).


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Target's Return Policy
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. 

Target Plus™ Partner’s Return Policy
Most unopened items sold by a Target Plus Partner in new condition and returned within 90 days will receive a refund. All items sold by Partners must be returned to Target, either in store or by mail. Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. Some items, such as electronics, may have a shorter return window. Refer to the individual item description for return policy information. Visit here to learn how to start your return.


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Returns and exchanges without a receipt may be limited. Other restrictions may apply.
  • If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.
  • Target RedCard™ debit and credit card holders will receive an extra 30 days to return nearly all items purchased with their RedCard at Target and Target.com. Visit Target.com/RedCard for full details and exclusions.
  • All electronics and entertainment items (excluding Apple® products) must be returned within 30 days for a refund or exchange. For these items purchased between 10/1-12/25, the 30-day refund period will start on 12/26. 
  • All mobile phones must be returned or exchanged within 14 days of in-store purchase or online order pickup. A restocking charge of up to $35 for phones may apply except where prohibited. The restocking charge will be taxed in select states. There is no restocking charge if the product is unopened. All items purchased with a carrier contract must be returned or exchanged within 14 days and may be subject to early termination fees per carrier contract. Contract items and carrier plans must be returned in a Target store with help from a Target Tech Rep.
  • All Apple® products (excluding mobile phones) must be returned within 15 days. For these items purchased between 10/1-12/25, the 15-day refund period will start on 12/26.
  • Holiday items and limited-time-only collections may have modified return policies.
  • ​Open music, movies, video games and software cannot be returned, but may be exchanged at the store for the same title, for the same or different gaming platform.
  • Open airbeds cannot be returned, but may be exchanged for a similar item.
  • Open or defective collectibles (e.g., sports cards, special edition Barbie dolls, porcelain dolls, action figures and die-cast cars) cannot be returned.
  • Personalized items and digital downloads cannot be returned. 
  • Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases.
  • Items purchased at Optical, Pharmacy, Starbucks and Target Tech must be returned or exchanged at these areas.
  • Specialty, pre-paid and all gift cards (e.g., Target GiftCards, Visa®, Mastercard®, or American Express® Gift Card, restaurant, entertainment, lottery cards) cannot be returned or redeemed for cash or credit except where required by law.
  • Gasoline powered items such as lawnmowers can only be returned to a Target store and must be completely emptied of hazardous substances such as gasoline or oil at the time of return. If your item contains hazardous residue contact Target Guest Services at 1-800-591-3869.


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Target.com offers the following shipping options, which may vary by item:
  • Standard Shipping: Standard shipping is typically the default checkout setting. Your item(s) are expected to be delivered within 3–5 business days after the items have been shipped and picked up by the delivery carrier. Delivery dates may be extended when shipping volume is high. Spend $35 or more, or place your order using your RedCard and receive free standard shipping.
    • Your order may ship in multiple packages so we’re able to deliver your order faster. 
    • Some ship to home orders are eligible to have multiple packages consolidated. This may change your delivery dates. Packages that qualify will be eligible for a $1 off discount off of merchandise subtotal. Merchandise subtotal does not include Gift Cards, eGiftCards, MobileGiftCards, tax or shipping and handling charges. Discount will be displayed and applied at checkout. May not be applied to previous orders. Ineligible carts will not be shown an option to consolidate and will not receive the discount.
  • 2-Day Shipping: Depending on the item origin and shipping destination, 2-day shipping may be available in select areas. Your item(s) are expected to be delivered within 2 business days after the items have been shipped and picked up by the delivery carrier. For eligible items, spend $35 or more, or place your order using your RedCard and receive free 2-day shipping. 
  • Express Shipping: Express Shipping is available for pre-order items only. Your item(s) are expected to be delivered within 1 business day after the items have been shipped and picked up by the delivery carrier. 

Please note:
  • Business days don’t typically include weekends, however Saturday and Sunday deliveries may occur in select ZIP codes. 
  • Some items may not be eligible for 2-day or Express shipping due to size, weight, quantities, delivery address or vendor constraints.
  • Shipping charges for Express shipping are calculated on a "per order" basis, including shipping, order processing, item selection and packaging costs, and will only apply to the items using these shipping speeds. 
  • While most items ship within 24 hours, some vendors and shipping locations may require additional processing time. This processing time is factored into the estimated delivery date shown at checkout.


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We’ll email updates as we process your order, including carrier tracking details for shipped orders. You can also check the status of an order at any time in order details.

To visit order details in the Target app, select your name icon in the lower right corner, then select Purchases. On Target.com, select Orders in the upper right corner. Select the order from Purchases or select the order from Order history to view order details, including status and tracking details.

Tracking information can take up to 24 hours to appear after your item ships. You can enable notifications in the Target app to receive status updates.

Learn about the additional services our shipping carriers offer for your Target shipments.


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There are two easy ways to qualify for free standard or to-the-door shipping when you shop Target.com:
  • Pay for your order with a RedCard™ (Target Credit Card™, Target Debit Card™, or Target™Mastercard®).
  • Spend $35 or more using any payment method.
    • $35 minimum to qualify is based on cart subtotal and doesn't include tax. For example, if your subtotal is $35 or more but some items are scheduled for delivery and some items are scheduled for shipping, you many not qualify for free shipping if the items being shipped don’t total $35 or more.
    • Valid for orders shipped to all 50 states and APO/FPO addresses.

    Offers are not valid on previous orders.


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    Based on Target's commitment to maintaining a distraction-free shopping experience for our guests, we do not allow Salvation Army bell ringers outside our store nationwide. However, Target proudly supports The Salvation Army, which serves more than 30 million people across the United States each year. Some of our year-round efforts include grants to local chapters, volunteerism and in-kind donations to help those who need it most. Target also partners with The Salvation Army to support its disaster relief efforts in communities across the country.


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    Target doesn't offer layaway on Target.com or in Target stores. Target also doesn't hold paid purchases in store.


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    We'll send an email confirmation as soon as we receive your order. Once we start processing it, items may be canceled for reasons such as:
    • An item becomes unavailable
    • The payment method can't be processed
    • The shipping address can't be verified
    For order pickup or Drive Up, we'll cancel items that aren't picked up during the pickup window. We'll send an email about the cancellation and, when possible, include helpful details around updating payment or address details or reordering items.


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    When your Drive Up or Order Pickup order is ready for pickup, you’ll receive a pickup notification usually within 2 hours.
    • Select stores may take up to 6 hours to have your order ready. Please refer to the item’s detail page or review timing in your cart.

    We can also send you a push notification through the app as soon as it’s ready. First, you’ll need to enable push notifications on your mobile device. You’ll need to check both your device and Target app settings. Here’s how:

    iOS Devices:
    • Device settings: Go to Settings (gear icon) > Target > Notifications
    • Target App settings: Go to Target App > Account/Name tab >  Notifications > Orders (Pickup, Drive Up & delivery status)

    Android Devices:
    • Device settings: Go to Settings app > Applications > Application Manager > Target app > Notifications
    • Target App settings: Go to Target App > Account tab > settings > manage notifications > Verify Orders box is selected. 

    Drive Up and Order Pickup orders are held for three days, unless your order contains fresh grocery items. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment. You can extend your pickup window by an additional three days on your Order details page, unless your order contains fresh grocery items. You must do this before the end of your initial pickup window. 

    Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. Orders with fresh items will be held until the end of the next business day.


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