Holiday Help

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Target's Return Policy
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. The return window for items sold on Target.com begins once the order has been invoiced. Invoicing happens when any part of the order is shipped, delivered by a Shipt shopper or made ready for pick up. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. 

Visit here for information on return exceptions.

Target Plus™ Partner’s Return Policy
Most unopened items sold by a Target Plus Partner in new condition and returned within 90 days will receive a refund. The return window for items sold on Target.com begins once the order has been invoiced. All items sold by Partners must be returned to Target, either in store or by mail. Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items, such as electronics, may have a shorter return window. Refer to the individual item description for return policy information.

Visit here to learn how to start your return.

• Value at Target is about feeling a sense of satisfaction that you paid the right price without sacrificing experience, quality or style.
• We remain focused on simplifying the shopping experience to provide great deals when and where our guests want to shop.

Price Match Guarantee

• We’ll match the price if you buy a qualifying item at Target then find the identical item for less at Target.com, select online competitors, or in Target’s or competitor’s local print ad. Price matches may be requested at time of purchase or within 14 days after purchase. The full list of online competitors (PDF Download) is available online or at Guest Services.
• If you find a current lower price within 14 days after purchase, just bring in the proof and we will adjust your payment to the lower price, upon request. Target store price matches and adjustments are completed at the store on any lane. For Target.com purchases, call Target.com Guest Services at 1-800-591-3869.

Guidelines and limitations

• The price for an item must be listed and valid at the time of match. We reserve the right to verify a competitor’s advertised price and the availability of the item. If Target is not able to verify the lower price, we may decline the request. 
• The item must be the identical item, brand name, size, weight, color, quantity and model number. It must be in stock for shipping and delivery/pickup at the time of Price Match for approved online competitors. It also must be sold and fulfilled by one of these select competitors (PDF Download).
• Offers found on deal websites will be validated at the retailer’s primary website and must meet all other price match criteria.
• Please bring the entire printed ad, or show the online price or digital version of the ad on your mobile device for proof of price. Original receipts or packing slips are required for price adjustments after purchase.
• We match Target.com prices on in-store purchases and in-store prices for Target.com purchases. In-store price matches from other Target stores are excluded.
• When price matching with the Target app, the Target app must be showing the price of the current store location.
• Alaska and Hawaii Target stores are excluded from price matching online competitors.
• No rain checks will be issued for items out of stock at Target or Target.com to match a competitor's price.
• We reserve the right to deny purchase and limit quantities per guest for local and / or online competitor matches. 

Exclusions

• Clearance, closeout, liquidation sales, damaged, used, open package, refurbished, pre-owned, or rent/lease to own items, storewide or category promotions, offers advertised as % or $ off, non-branded items, or prices that only display on a website after guests log in.
• Pricing due to typographical errors, competitor lightning sales (including Amazon Prime or Amazon Fresh Exclusive offers), coupon offers, loyalty cards, promotional codes, credit card offers, gift card offers (Target GiftCard, specialty and pre-paid gift card), financing, service offers, bundled offers, sales tax promotions, free items, rebates or mail-in offers.
• Contract mobile phone devices and the associated plans, optical, product services (warranties, assembly, etc.), clinic and pharmacy purchases and offers, or game reservations.
• “Marketplace” prices from third party sellers.
• Any item sold by a Target Plus™ Partner on Target.com or any Target application are not eligible for price match.
• Target Circle offers, gift card offers (Target GiftCard, specialty and pre-paid gift card), Registry completion coupons and Target coupons cannot be combined with price match. Manufacturer coupons will be applied after a price match is made, for in-store purchases only. Please review our Store Coupon Policy for additional details.
• Items containing alcohol will be subject to state-by-state regulations. Alcohol price matching is not allowed for online exclusive retailers (e.g., Amazon).

• Target Owned Brand items: If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.
• EBT card purchases: Any item paid for with an EBT card online must be returned within 90 days of the date it was shipped, delivered by a Shipt shopper, or made ready for pickup. This 90-day return window is required by SNAP.
• Target RedCard purchases: Target RedCard™ debit and credit card holders will receive an extra 30 days to return nearly all items purchased with their RedCard at Target and Target.com. Visit Target.com/RedCard for full details and exclusions.
• Holiday & limited-time-only collections: Items may have modified return policies.
• Purchases at Optical, Pharmacy, Starbucks & Target Tech: Items must be returned or exchanged at these areas.
• International purchases: Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases

• Trading cards & trading card accessories (e.g., Pokemon, Sport cards, trading card binders)
• Open or defective collectibles (e.g., special edition Barbie dolls, porcelain dolls, action figures and die-cast cars)
• Personalized items and digital downloads
• Opened/unsealed breast pumps
• Specialty gift cards, pre-paid gift cards and Target GiftCards cannot be returned or redeemed for cash or credit except where required by law. This includes Target GiftCards, Visa®, Mastercard®, or American Express® Gift Card, restaurant, entertainment, lottery cards.

• Music, movies, video games and software (exchange for same title, for same or different gaming platform)
• Airbeds (exchange for similar item)

• Electronics and entertainment items (excluding Apple® products) must be returned/exchanged within 30 days.
• All Apple® products (excluding mobile phones) must be returned/exchanged within 15 days.
• Mobile phones purchased in-store or online via Order Pickup must be returned/exchanged within 14 days.

• Mobile phones purchased with a carrier contract may be subject to early termination fees per carrier contract if returned or exchanged. Contract items and carrier plans must be returned in a Target store with help from a Target Tech Rep.
• A restocking charge of up to $35 for phones may apply except where prohibited. The restocking charge will be taxed in select states. There is no restocking charge if the product is unopened. 

• Standard Shipping: Standard shipping is typically the default checkout setting. Your item(s) are expected to be delivered within 3–5 business days after the items have been shipped and picked up by the delivery carrier. Delivery dates may be extended when shipping volume is high. Spend $35 or more, or place your order using your RedCard and receive free standard shipping.
  • Your order may ship in multiple packages so we’re able to deliver your order faster. 
  • Some ship to home orders are eligible for no-rush shipping and could have multiple packages consolidated. This may change your delivery dates. Packages that qualify will be eligible for a $1 discount off the merchandise subtotal. Merchandise subtotal does not include Gift Cards, eGiftCards, MobileGiftCards, tax or shipping and handling charges. Discount will be displayed and applied at checkout. May not be applied to previous orders. Ineligible carts will not be shown an option to consolidate and will not receive the discount.
• 2-Day Shipping: Depending on the item origin and shipping destination, 2-day shipping may be available in select areas. Your item(s) are expected to be delivered within 2 business days after the items have been shipped and picked up by the delivery carrier. For eligible items, spend $35 or more, or place your order using your RedCard and receive free 2-day shipping. 
• Express Shipping: Express Shipping is available for pre-order items only. Your item(s) are expected to be delivered within 1 business day after the items have been shipped and picked up by the delivery carrier. 

• Business days don’t typically include weekends, however Saturday and Sunday deliveries may occur in select ZIP codes. 
• Some items may not be eligible for 2-days or Express shipping due to size, weight, quantities, delivery address or vendor constraints. 
• Shipping charges for Express shipping are calculated on a "per order" basis, including shipping, order processing, item selection and packaging costs, and will only apply to the items using these shipping speeds. 
• While most items ship within 24 hours, some vendors and shipping locations may require additional processing time. This processing time is factored into the estimated delivery date shown at checkout.

• Pay for your order with a RedCard™ (Target Credit Card™, Target Debit Card™, or Target™ Mastercard®).
  • Minimum purchase threshold may apply.
  • Valid for orders shipped to all 50 states and APO/FPO addresses.
• Spend $35 or more using any payment method (excluding AK, HI & U.S. protectorates).
  • Tax and promotional discounts aren't included in the $35 price calculation. 
  • Valid for orders shipped to all 50 states and APO/FPO addresses.

Offers are not valid on previous orders.

Learn about surcharges on a Target order.

Place your order by the order cutoff time to receive 2-day shipping on select items to select ZIP codes. The order cutoff is typically 12 p.m. local time in the destination to which you’re shipping, but may vary depending on item location. Refer to the product detail page for estimated delivery dates. Standard shipping fees may apply. To qualify for free 2-day shipping, you must use your RedCard or place an order over $35.

Thousands of items qualify for 2-day shipping. Item eligibility and assortment vary by market and are determined by the location of the item and the destination ZIP code. If an item is eligible for 2-day shipping, it’ll be noted on the product detail page and on the cart & check out page. 

For items that don’t qualify for 2-day shipping, Target offers standard shipping. With standard shipping, your items are expected to be delivered within 3-5 business days after the items have shipped. Standard shipping is free on orders over $35 or on orders placed with a RedCard.

The charts below provide general delivery guidelines for 2-day shipping. Actual delivery dates depend on order cutoff times and carrier delivery schedules. Refer to the product detail page for estimated delivery dates.
 

Order Placed Before Cutoff
Ordered On:	Delivered By:
Sunday	Wednesday
Monday	Wednesday
Tuesday	Thursday
Wednesday	Friday
Thursday	Monday
Friday	Tuesday
Saturday	Wednesday
Order Placed After Cutoff
Ordered On:	Delivered By:
Sunday	Wednesday
Monday	Thursday
Tuesday	Friday
Wednesday	Monday
Thursday	Tuesday
Friday	Wednesday
Saturday	Wednesday

We’ll email updates as we process your order, including carrier tracking details for shipped orders. You can also check the status of an order at any time in order details.

To visit order details in the Target app, select your name icon in the lower right corner, then select Purchases. On Target.com, select Orders in the upper right corner. Select the order from Purchases or select the order from Order history to view order details, including status and tracking details.

Tracking information can take up to 24 hours to appear after your item ships. You can enable notifications in the Target app to receive status updates.

Learn about the additional services our shipping carriers offer for your Target shipments.

Based on Target's commitment to maintaining a distraction-free shopping experience for our guests, we do not allow Salvation Army bell ringers outside our store nationwide. However, Target proudly supports The Salvation Army, which serves more than 30 million people across the United States each year. Some of our year-round efforts include grants to local chapters, volunteerism and in-kind donations to help those who need it most. Target also partners with The Salvation Army to support its disaster relief efforts in communities across the country.

Target doesn't offer layaway on Target.com or in Target stores. Target also doesn't hold paid purchases in store.

Some items ship in their original packaging, and there’s no way to hide what it is. In most cases, this is noted on the item detail page and during checkout. If the item you wish to purchase can’t be left in a safe space or if you’re giving it as a gift and don’t want to ruin the surprise, here are a couple options:

• Have the item sent to your workplace or to a relative’s house.
• Choose order pickup or ship it to a store if available.

We'll send an email confirmation as soon as we receive your order. Once we start processing it, items may be canceled for reasons such as:

• An item becomes unavailable
• The payment method can't be processed
• The shipping address can't be verified

For order pickup or Drive Up, we'll cancel items that aren't picked up during the pickup window. We'll send an email about the cancellation and, when possible, include helpful details around updating payment or address details or reordering items.

When your Drive Up or Order Pickup order is ready for pickup, you’ll receive a pickup notification usually within 2 hours.

• Select stores may take up to 6 hours to have your order ready. Please refer to the item’s detail page or review timing in your cart.

We can also send you a push notification through the app as soon as it’s ready. First, you’ll need to enable push notifications on your mobile device. You’ll need to check both your device and Target app settings. Here’s how:

iOS Devices:

• Device settings: Go to Settings (gear icon) > Target > Notifications
• Target App settings: Go to Target App > Account/Name tab >  Notifications > Orders (Pickup, Drive Up & delivery status)

Android Devices:

• Device settings: Go to Settings app > Applications > Application Manager > Target app > Notifications
• Target App settings: Go to Target App > Account tab > settings > manage notifications > Verify Orders box is selected. 

Most Drive Up and Order Pickup orders are held for three days.

• If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment.
• If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded.
• If you’ve added Starbucks Café items to your Drive Up order, we can only keep these items fresh for 30 minutes after your place your order. After that, we’ll need to discard your item(s). 
• Orders that don’t contain fresh groceries may be able to have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery or can’t be extended. 

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items.

Drive Up and Pickup orders can be canceled on Target.com by selecting Orders or in the app by selecting Purchases in the Account/Name tab, by calling Target.com Guest Services at 1-800-591-3869, by requesting cancellation at Guest Services in your pickup store or by not picking the order up within the pickup window. 

Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items.