Mobile & app support

1. On your mobile device, turn on your Wi-Fi connection if it's not already on. 
2. Browse the list of available networks by going to Settings, then Wi-Fi, and then select Target Guest Wi-Fi.

1. On your iOS device, go to Settings, then Wi-Fi.
2. Turn on your Wi-Fi connection if it's not already on.
3. Browse the list of available networks under "Choose a Network" and select Target Guest Wi-Fi.

1. On your Android device, go to Settings, then Wi-Fi.
2. Turn on your Wi-Fi connection if it's not already on.
3. Browse the list of available networks and select Target Guest Wi-Fi.

You may receive messages regarding blocked sites if you're trying to access restricted websites using Target Guest Wi-Fi. Target blocks any explicit content.

If you have questions about Target Wi-Fi Terms and Privacy Policy, visit www.Target.com/privacy and access the Wi-Fi terms link at the end of the privacy policy. 

To update your notification settings in the Target app:

Android devices

1. Access your Target account.
2. Select Settings, then Manage notifications.
3. Update accordingly, then select Save.

iOS devices

1. Access your Target account. 
2. Select Notifications.
3. Update accordingly, then select Save.

Updating notifications is not available through your account on Target.com. 

Target Chat is a service available in multiple places on Target.com and in the Target app that allows you to chat online with one of our team members to get quick answers to your questions and immediate help while shopping. When Target Chat is available, the Chat now feature will display on Target.com or a chat button will appear in the upper right corner in Help Center in the Target app. 

For more information and chat options, visit our Contact Us page on Target.com.

To update your location permissions for the Target app:

Android device

1. Access your devices Settings.
2. Locate the Target app, then select Permissions.

iOS device

1. Access your Target account.
2. Select App settings.
3. Select Location then choose location setting.

Note: When Location Services are off, the Target app is not able to use your location in the foreground or background. This will limit functionality within the app.

If you are experiencing problems signing in to the Target app, you may need to clear the cache for your internet browser.

Note: The clear history and clear cookies and cache may appear separate options, depending upon what internet browser you are running. 


Android device

1. Locate internet browser in Settings, then select More settings.
2. Select PRIVACY, then select Delete browsing history.
3. Confirm delete.
4. Verify Accept cookies is enabled.
5. Select ADVANCED, then make sure JavaScript is enabled.

iOS devices

1. From the Home screen, select the Settings icon.
2. Locate and select Safari.
3. Select Clear History and Website Data.
4. Confirm clearing.
5. Make sure Block All Cookies is disabled under PRIVACY & SECURITY. 
6. Select Advanced, then enable JavaScript.
7. Once these steps have been completed, relaunch Safari, then relaunch the Target app and attempt to sign in.

If issues persist, try the following:

1. Disabling any VPN software.
2. Disable any ad-blocking software, including standalone apps and those with integrated Safari content blockers.
3. Disable any network proxying software.
4. Try disabling Wi-Fi and using a cellular network connection.
5. Try using a home Wi-Fi network or Target Guest Wi-Fi, not using any work or public Wi-Fi networks.

Make sure you are using the latest version of the Target app on your phone. Visit the Apple® App Store or Google Play Store for an update, as needed.

Issues Loading or Connecting in Target Store (Wi-Fi)
If you're having trouble pulling up your barcode or the Target app in your Target store, and you're using Wi-Fi, make sure you're connected to Target Guest Wi-Fi.

• You will need to accept the "Guest Wi-Fi Terms & Conditions" in order to gain access to the Wi-Fi network. You may prompt this by attempting to visit a website in your mobile browser that is not https://. This should bring up the "Wifi Terms & Conditions" box that you'll need to check, which should solve any Wi-Fi network connectivity issues.
• If you are connected to Target Guest Wi-Fi 2.4GHz, go to your device's Wi-Fi settings and select the "i" icon and select Forget This Network, then select to join the Target Guest Wi-Fi network. The app experience is much better on this network.
• Select Auto-Join from your device's Wi-Fi settings once connected to Target Guest Wi-Fi network to ensure you connect quickly on your next Target Run.

Alternatively, you may also turn Wi-Fi off while shopping in store and use your cellular data network to successfully access the app (if you have a good wireless signal, and keep in mind that data rates may apply).

Oops Error on Drive Up / Order Pickup
Make sure your last name hasn't fallen off your account, which can cause this type of error when you’re placing an order. Visit here to update the information in your Target account.

Error Adding Items to Shopping List
Please note, there's currently a 250 item max for Target shopping lists, including items that have been checked off as completed. If you're over this limit, deleting items from your list should do the trick. To do so, swipe left on an item and select Delete.

Additional Troubleshooting
If things still aren't loading quite right, it can often help to force stop the app and retry. It may also be helpful to toggle between Wi-Fi and cellular data temporarily (keep in mind, data rates may apply).