Return in-store: These items
cannot be returned without one of the following types of receipts:
- A valid receipt
- A return barcode
- The return barcode should be available once the order has shipped, delivered by a Shipt shopper or picked up.
- Follow Start a return online instructions below to find the return barcode.
- The payment credit or debit card used to purchase the item.
- The store can attempt a receipt lookup.
Start a return online: On Target.com and in the Target app you can begin to process your return or replacement, or find the return barcode for in-store returns.
- Access your Target account.
- From the toggle at the top of the page, select Online to view your orders.
- Locate your item under Orders on Target.com or under Purchases in the Target app.
- Select either:
- The Return option (return to store or by mail)
- Fix an issue (get help with missing or damaged items, etc.)
- Follow prompts to complete your refund or replacement request, or to access your return barcode for in-store returns.
- Replacements are subject to availability and will process as an even exchange. You won’t receive additional charges.
- If you’ve started a replacement online but decide to return the item to the store, your replacement will be canceled.
- Refunds are issued to the original payment method(s) in most circumstances.
- Purchases made with a Target GiftCard will be credited back as a new Target eGiftCard.
- Items paid for with PayPal prior to September 13, 2022, will be refunded to a Target GiftCard.
- You’ll be provided with instructions on what to do with your item(s).
- If mail in of return item is required: We’ll provide a free return mailing label and instructions by email and on your order details page.
- Include the original item, packaging, and any accessories.
- We may issue your refund before we receive your returned item. If we inspect the item and it’s not eligible based on our return policy, we may charge your card for the refund we’ve already issued to you.
- Target doesn’t keep unexpected or ineligible (used, damaged, etc.) items sent to us. When able, we’ll donate or recycle them. If you’ve sent something to Target and want it back, contact us at 1-800-591-3869. We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned to Target.
- Attach the return label to the outside of the package.
- Drop your package off at an authorized UPS location. Visit http://ups.com/dropoff to find a location.
- If returning in store: Take the return barcode to Guest Services in the store to have a team member start your return.