Why can't I sign in to the Target app on my mobile device?

Why can't I sign in to the Target app on my mobile device?

If you are experiencing problems signing in to the Target app, you may need to clear the cache for your internet browser.

Note: The clear history and clear cookies and cache may appear separate options, depending upon what internet browser you are running. 


Android device
  1. Locate internet browser in Settings, then select More settings.
  2. Select PRIVACY, then select Delete browsing history.
  3. Confirm delete.
  4. Verify Accept cookies is enabled.
  5. Select ADVANCED, then make sure JavaScript is enabled.

iOS devices
  1. From the Home screen, select the Settings icon.
  2. Locate and select Safari.
  3. Select Clear History and Website Data.
  4. Confirm clearing.
  5. Make sure Block All Cookies is disabled under PRIVACY & SECURITY
  6. Select Advanced, then enable JavaScript.
  7. Once these steps have been completed, relaunch Safari, then relaunch the Target app and attempt to sign in.

If issues persist, try the following:
  1. Disabling any VPN software.
  2. Disable any ad-blocking software, including standalone apps and those with integrated Safari content blockers.
  3. Disable any network proxying software.
  4. Try disabling Wi-Fi and using a cellular network connection.
  5. Try using a home Wi-Fi network or Target Guest Wi-Fi, not using any work or public Wi-Fi networks.


Was this information helpful?