Most Drive Up and Order Pickup orders are held for three days.
- If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment.
- If your order contains fresh or frozen grocery items, your order will be held until close of the next business day before being canceled and refunded.
- If you’ve added Starbucks Café items to your Drive Up order, we can only keep these items fresh for 30 minutes after you place your order. After that, we’ll need to discard the temperature sensitive item(s).
Orders that don’t contain fresh or frozen groceries can have the pickup window extended by an additional three days on your
Order details page. You must do this before the end of your initial pickup window. Orders with fresh or frozen grocery can’t be extended.
