Drive Up

Target Help
Drive Up allows you to order items from the Target app, and we’ll bring them out to your car when you arrive at the designated drive up parking spaces at your local Target store.

Drive Up is available on the Target app for iOS and Android only. Please make sure you've updated to the latest version of the app.

Add eligible items to your cart, select Drive Up as your delivery method if it is available at your selected store and place your order.* Your payment method will be charged when you’re items are picked and placed on hold for you.

To pick up your Drive Up order:
  1. Wait to receive a “Your order is ready” email and in-app notification.
  • Tip: Enable push notifications to get notifications even when your device is locked. When you're ready to head to the store, open the Target app and select Tell us you’re coming. If it doesn’t automatically populate, you can find it on the Account tab under Purchases.  
  1. On the next screen, select I’m on my way when leaving for the store.
  2. Park in a designated parking spot labeled Drive Up. The designated parking spots are located near a store entrance.
  3. If your location services are turned on, a team member will automatically be alerted. If your location services are off, you’ll have to open the Target app and select I’m at the store after you’ve parked.
  4. A Target team member will bring your order out to your vehicle and scan the Drive Up barcode on your Target app to confirm your order.


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To determine if an item is eligible for Drive Up or Order Pickup, find Pick it up as an option on the item’s product details page, or add the item to your cart and change delivery options.

Select stores in Minneapolis/St. Paul and Kansas City areas are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. Orders with fresh items will be held until the end of the next business day.

Drive Up is only available in the Target app.


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You may return items from your order to any store as soon as the receipt is available (the time-frame depends on your personal bank account and can take up to 24 hours).

When the receipt is available you’ll be able to return your items at Guest Services by:
  • Using the receipt that is emailed to you after your order has been picked up. You can print a receipt or access the receipt on a mobile device and present it at Guest Services.
  • Using the store return barcode found when selecting Return Items by Mail in order details. 
  • Presenting the debit or credit card you used as payment for your order.

You may also return some pickup orders by mail. Look for Return Items by Mail when selecting Return an Item in Order Details.


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In most cases your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used.

Refunds to a Target RedCard typically take 1-2 days. Refunds to a third-party credit card typically take 1-3 days. For information about refunds to a third-party credit card, contact your card-issuing financial institution.

It can take up to 5 additional business days to inspect and process items returned to our Online Return Center before refunds can be processed.

For returns made in store, you may request a different refund option based on the original purchase method below.
 
Original PurchaseRefund Options
Cash
Cash
Credit to RedCard™
Target GiftCard
Check
Merchandise return card will be used for checks that haven't cleared.
Cash if return is made 10 days after date of purchase.
Debit CardCredit to debit card
PayPalCash issued for in-store returns.
Target eGiftCard issued for mail-in returns.
RedCard:
Target Credit Card™ or Target Mastercard®
Credit to RedCard™
Target GiftCard
Target Debit Card™Target Debit Card™
Target GiftCard
Target GiftCardTarget GiftCard
Third-party Credit Card:
American Express®, Visa®, Mastercard®, Discover®
Credit to third-party credit card
Target GiftCard
Third-party Gift Card:
American Express Gift Card, Simon's Gift Card
Reloaded onto gift card
Cash
Target GiftCard

For returns made in store without the original receipt or packing slip, you may receive a merchandise return card for your refund.


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Drive Up or Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores in Minneapolis/St. Paul and Kansas City areas are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. 


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Drive Up is currently available at select stores. To determine if your store offers Drive Up:
  • Locate item(s) you're looking for in the Target app.
  • Eligible items will show Drive Up under Pick it up.
  • Select Drive Up, then select Add to cart.

Or select your store in the Target app and view store details to see if Drive Up is available. 


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Drive Up is currently available at select stores and only available through the Target mobile app.


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We’ll charge your method of payment when your order is marked Ready for Pickup. We may put an authorization hold on your debit/credit card when you place your order, which should be removed by your card-issuing bank once your card has been charged. Please note that Target doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions.


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When your Drive Up or Order Pickup order is ready for pickup, you’ll receive a pickup notification via email within a few hours.

We can also send you a push notification through the app as soon as it’s ready. First, you’ll need to enable push notifications on your mobile device. You’ll need to check both your device and Target app settings. Here’s how:

iOS Devices:
  • Device settings: Go to Settings (gear icon) > Target > Notifications
  • Target App settings: Go to Target App > Account/Name tab >  Notifications > Orders (Pickup, Drive Up & delivery status)

Android Devices:
  • Device settings: Go to Settings app > Applications > Application Manager > Target app > Notifications
  • Target App settings: Go to Target App > Account tab > settings > manage notifications > Verify Orders box is selected. 

Drive Up and Order Pickup orders are held for three days, unless your order contains fresh grocery items. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment. You can extend your pickup window by an additional three days on your Order details page, unless your order contains fresh grocery items. You must do this before the end of your initial pickup window. 

Select stores in Minneapolis/St. Paul and Kansas City areas are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. Orders with fresh items will be held until the end of the next business day.


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We're unable to change your store location or adjust the pickup method. You must pick up your order at the Target store and delivery method you originally selected. If you're unable to pick up your order at the store or method originally selected, you can cancel your order or let the pickup window expire. 


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You’ll need to bring your mobile phone with the Target app installed.

If you have location service turned on, the store will be notified when you arrive. If you don’t have location services on, select I’m Here in the app to alert the store once you’ve parked. 

After the store receives notification of your arrival, a team member will come out with your order. They’ll scan the Drive Up barcode on your Target app. The barcode should automatically display when you open the Target app. You can also find a quick link to the barcode on the Target app homepage or in the Account tab under Purchases.


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Drive Up
Adding an alternate pickup person isn’t available for Drive Up orders. You’ll have three days to pick up your order after you’ve received the ready for pickup notification. If you’re unable to pick up your order, you can cancel the order or let the pickup window expire or extend your pick up by 3 days. 

Order Pickup
Yes, you can add or change the pickup person for your in-store pickup order or on the order details page. This person can pick up your order by presenting a valid photo ID. You can also add an alternate pickup person when you receive the email notification that your order is ready to pickup. 


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Your item may have been canceled due to items being out of stock or unavailable, payment issues or the hold window expiring. We'll send an email to let you know as soon as possible. You can't if it's in stock at another store near you, with the option to get free shipping for eligible items.


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Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores in Minneapolis/St. Paul and Kansas City areas are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. 


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You can apply any eligible discount or promotion when you check out. Target Circle offers can also be redeemed in the Target App on orders placed using Drive Up for select items.


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You can apply any eligible discount or promotion when you check out on Target.com or in the Target app. Target Circle offers can also be redeemed on orders placed using Drive Up or Order Pickup.


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After your order is picked up, you will receive your receipt by email. Need a gift receipt? Select Print a gift receipt within the email or you can print a receipt through your Target account on Target.com.


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You’ll automatically receive a notification when your item is ready for pickup. If you added an alternate pickup for your in-store Order Pickup order person during checkout, they’ll also receive a pickup notification.

When you place your order, you also have the option to enter a mobile phone number to receive a pickup notification by text message. Message and data rates may apply. Be sure your device is on and ready to receive incoming text messages. If you don’t receive a text message within 4 hours of placing your order (or by the next business day for orders placed after 7 p.m.), contact your carrier. Target is not liable for delays in receipt of any text messages. Delivery is subject to effective transmission from your carrier.


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Drive Up and Pickup orders can be canceled on Target.com by selecting Orders or in the app by selecting Purchases in the Account/Name tab, by calling Target.com Guest Services at 1-800-591-3869, by requesting cancellation at Guest Services in your pickup store or by not picking the order up within the pickup window. 

Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being cancelled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores in Minneapolis/St. Paul and Kansas City areas are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. 


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