Drive Up & Order Pickup

Target Help

What is Order Pickup?

Order Pickup allows you to order items on Target.com or in the Target app and pick them up for free at your local Target store. Order Pickup is listed on the item’s page, and usually ready within 2 hours* of placing your order. Items marked Ship to Store can be picked up within 4-7 days instead.

You can also shop for items eligible for Order Pickup on any search results page. Select the filter option and select buy online & pickup or Free Order Pickup.

Items with limited or no stock in store and items containing hazardous materials may not be eligible for Order Pickup.

To place an order using Order Pickup on Target.com:

Find an item and select color, size and quantity (if applicable).
Select Pick it up or Ship to Store on the item’s page.
Your set store will be the default store for pickup.
- You can also select Edit store to browse nearby store pick up options or enter a city, state or ZIP to search for additional stores.
Proceed to checkout and submit order.
Wait until you receive a pickup notification before you go to the store to pick up your item.
Visit Guest Services or the designated pickup location at your selected store to get your item(s).
- Pickup location details will be included in your Ready for pickup email.

To place an order using Order Pickup on the Target app:

Find an item and select color, size and quantity (if applicable).
Select Pick it up or Ship to Store on the item’s page.
Your set store will be the default store for pickup.
- You can also Change store to browse nearby store pickup options or enter a city, state or ZIP code to search for additional stores.
Proceed to checkout and submit order.
Wait until you receive a pickup notification before you go to the store to pick up your item.
Visit Guest Services or the designated pickup location at your selected store to get your item(s).
- Pickup location details will be included in your Ready for pickup email.

Visit here to learn more about placing an order to have your items brought to your vehicle in a designated parking space at your local Target store.

*Note: Select stores may take up to 6 hours to have your order ready. Please refer to the item’s detail page or review timing in your cart.

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What is Drive Up?

Drive Up allows you to order items from the Target app, and we’ll bring them out to your car when you arrive at the designated drive up parking spaces at your local Target store.

Drive Up is available on the Target app for iOS and Android only. Please make sure you've updated to the latest version of the app.

Add eligible items to your cart, select Drive Up as your delivery method if it is available at your selected store and place your order. Your payment method will be charged when you’re items are picked and placed on hold for you.

To pick up your Drive Up order:

Wait to receive a “Your order is ready” email and in-app notification.

Tip: Enable push notifications to get notifications even when your device is locked. When you're ready to head to the store, open the Target app and select Tell us you’re coming. If it doesn’t automatically populate, you can find it on the Account tab under Purchases.

On the next screen, select I’m on my way when leaving for the store.
Park in a designated parking spot labeled Drive Up. The designated parking spots are located near a store entrance.
Select I'm here after you've parked. Then enter the parking stall number which will alert the team member.
A Target team member will bring your order out to your vehicle and ask for the four digit code in your Target app to confirm the order.

Visit here to learn more about placing an order and picking it up at Guest Services at your local Target store.

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What do I need to bring to pick up my Order Pickup order?

Present your Mobile Wallet barcode located on the Wallet tab of the Target app or present one of the following forms of ID to a team member at Guest Services. Be sure the ID is valid and has not yet expired.

Government-issued photo ID
State-issued driver's license
State-issued ID card
U.S. passport
Military ID
Certificate of Citizenship
Certificate of Naturalization
Permanent Resident
Green Card
Native American Travel Photo ID

Your online payment will be processed when your order is in Ready for Pickup status. You won't need to show your method of payment at the store.

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What items are eligible for Drive Up and Order Pickup?

To determine if an item is eligible for Drive Up or Order Pickup, find Pick it up as an option on the item’s product details page, or add the item to your cart and change delivery options.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. Orders with fresh items will be held until the end of the next business day.

Drive Up is only available in the Target app.

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How do I return my Drive Up or Order Pickup items?

You may return items from your order to any store as soon as the receipt is available (the time-frame depends on your personal bank account and can take up to 24 hours).

When the receipt is available you’ll be able to return your items at Guest Services by:

Using the receipt that is emailed to you after your order has been picked up. You can print a receipt or access the receipt on a mobile device and present it at Guest Services.
Using the store return barcode found when selecting Return Items by Mail in order details.
Presenting the debit or credit card you used as payment for your order.

You may also return some pickup orders by mail. Look for Return Items by Mail when selecting Return an Item in Order Details.

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What happens if I don't pick up my Drive Up or Order Pickup order?

Drive Up or Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items.

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How do I place a Drive Up or Order Pickup order?

Drive Up
Drive Up is currently available only in the Target app and at select stores. To determine if your store offers Drive Up:

Locate item(s) you're looking for in the Target app.
Eligible items will show Drive Up under Pick it up.
Select Drive Up, then select Add to cart.
Follow prompts to complete order.
You'll receive notification when your order is ready for you to pick up.

You can also select the To Go tab in the Target app and select Picking up. Select Drive Up as you add items to your cart.

Or select your store in the Target app and view store details to see if Drive Up is available.

Order Pickup
Order Pickup orders can be placed in the Target app or on Target.com.

Target app

Locate item(s) you're looking for.
Eligible items will show Pick it up. Select Drive Up to have your item(s) brought out to your car or Order Pickup to pick item(s) up at the Guest Service counter.
Select Add to cart, then follow prompts to complete order.
You'll receive notification when your order is ready for you to pick up.

Target.com

Locate item(s) you're looking for.
Select Pick it up to pick up your item(s) at the Guest Service counter.
Follow prompts to complete order.
You'll receive notification when your order is ready for you to pick up.

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Can I place a Drive Up order on Target.com?

Drive Up is currently available at select stores and only available through the Target mobile app.

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When will I be charged for my Drive Up or Order Pickup order?

We’ll charge your method of payment when your order is marked Ready for Pickup. We may put an authorization hold on your debit/credit card when you place your order, which should be removed by your card-issuing bank once your card has been charged. Please note that Target doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions.

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Can I change my Drive Up or Order Pickup after the order is placed?

Once you receive notification that your order is ready to be picked up, you can change your pick up method from Order Pickup to Drive Up or Drive Up to Order Pickup using the Target app. Use the prompts in the app to select your desired pickup method.

If you're unable to pick up your order at the store originally selected, you can cancel your order or let the pickup window expire.

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When will my Drive Up or Order Pick Up order be ready for me to pick up?

When your Drive Up or Order Pickup order is ready for pickup, you’ll receive a pickup notification usually within 2 hours.

Select stores may take up to 6 hours to have your order ready. Please refer to the item’s detail page or review timing in your cart.

We can also send you a push notification through the app as soon as it’s ready. First, you’ll need to enable push notifications on your mobile device. You’ll need to check both your device and Target app settings. Here’s how:

iOS Devices:

Device settings: Go to Settings (gear icon) > Target > Notifications
Target App settings: Go to Target App > Account/Name tab > Notifications > Orders (Pickup, Drive Up & delivery status)

Android Devices:

Device settings: Go to Settings app > Applications > Application Manager > Target app > Notifications
Target App settings: Go to Target App > Account tab > settings > manage notifications > Verify Orders box is selected.

Drive Up and Order Pickup orders are held for three days, unless your order contains fresh grocery items. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment. You can extend your pickup window by an additional three days on your Order details page, unless your order contains fresh grocery items. You must do this before the end of your initial pickup window.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. Orders with fresh items will be held until the end of the next business day.

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How do I modify my Drive Up or Order Pickup order?

Changes in items or quantity can’t be made to Drive Up or Order Pickup orders. However, you can attempt to cancel the order or cancel a specific item and place another order. Visit here to see how to cancel your order.
You can switch your Drive Up order to an Order Pickup order and go into the store and pick your item(s) up at Guest Services, or you can switch your Order Pickup order to a Drive Up order and have your item(s) brought out to your vehicle. Visit here to see how to switch your fulfillment method.

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What do I need to bring for my Drive Up order?

You’ll need to bring your mobile phone with the Target app installed.

If you have location service turned on, the store will be notified when you arrive. If you don’t have location services on, select I’m Here in the app to alert the store once you’ve parked.

After the store receives notification of your arrival, a team member will come out with your order. They’ll scan the Drive Up barcode on your Target app. The barcode should automatically display when you open the Target app. You can also find a quick link to the barcode on the Target app homepage or in the Account tab under Purchases.

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Can I have someone else pick up my Drive Up or Order Pickup items?

Drive Up
Adding an alternate pickup person isn’t available for Drive Up orders. You’ll have three days to pick up your order after you’ve received the ready for pickup notification. If you’re unable to pick up your order, you can cancel the order or let the pickup window expire or extend your pick up by 3 days.

Order Pickup
Yes, you can add or change the pickup person for your in-store pickup order or on the order details page. This person can pick up your order by presenting a valid photo ID. You can also add an alternate pickup person when you receive the email notification that your order is ready to pickup.

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Where do I park for Drive Up?

Look for designated Drive Up parking spots/signage close to the front of the store.

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Why was my Drive Up or Order Pickup item canceled?

Your item may have been canceled due to items being out of stock or unavailable, payment issues or the hold window expiring. We'll send an email to let you know as soon as possible. You can't if it's in stock at another store near you, with the option to get free shipping for eligible items.

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How long will a store hold my Drive Up or Order Pickup order?

Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items.

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Can I apply discounts or promotions to my Drive Up or Order Pickup items?

You can apply any eligible discount or promotion when you check out on Target.com or in the Target app. Target Circle offers can also be redeemed on orders placed using Drive Up or Order Pickup.

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Do you offer price matching on Drive Up or Order Pickup items?

We can make a price adjustment to your order based on our Price Match Guarantee if you find your item(s) at a lower price on Target.com, select online competitors, or in Target’s or a competitor’s local printed or digital ad within 14 days of purchase.

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Where's the receipt for my Drive Up or Order Pickup item?

After your order is picked up, you will receive your receipt by email. Need a gift receipt? Select Print a gift receipt within the email or you can print a receipt through your Target account on Target.com.

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Can I receive order status notifications for my Drive Up or Order Pickup item(s)?

You’ll automatically receive a notification when your item is ready for pickup. If you added an alternate pickup person for your in-store Order Pickup order during checkout, they’ll also receive a pickup notification.

When you place your order, you also have the option to enter a mobile phone number to receive a pickup notification by text message. Message and data rates may apply. Be sure your device is on and ready to receive incoming text messages. If you don’t receive a text message within 2 hours* of placing your order (or by the next business day for orders placed after 8 p.m.), contact your mobile phone carrier. Target is not liable for delays in receipt of any text messages. Delivery is subject to effective transmission from your carrier.

*Note: Select stores may take up to 6 hours to have your order ready. Please refer to the item’s detail page or review timing in your cart.

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Can I cancel my Drive Up or Order Pickup order?

Drive Up and Pickup orders can be canceled on Target.com by selecting Orders or in the app by selecting Purchases in the Account/Name tab, by calling Target.com Guest Services at 1-800-591-3869, by requesting cancellation at Guest Services in your pickup store or by not picking the order up within the pickup window.

Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being canceled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items.

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How do I add a shopping partner to my pickup order?

Drive Up

When you are checking out in the Target App, select Edit next to Pickup person. This will advance you to a screen where you are able to manually enter a pickup person or choose from your list of saved shopping partners.
Select the checkbox next to the shopping partner you would like to pick up your order and select Save and continue.
Your shopping partner will then be saved and get notified after you checkout that they have an order that they will be able to pick up for you.
Note: You're only able to add a pickup person or shopping partner to your order with an active Target account.

Order Pickup

In checkout under Order Pickup Info, select Edit pickup or Add pickup person. This will advance you to a screen where you are able to manually enter a pickup person or choose from your list of saved shopping partners.
Select the checkbox next to the shopping partner you would like to pick up your order and select Save and continue.
Your shopping partner will then be saved and get notified after you check out that they have an order that they will be able to pick up for you.

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How do I edit the shopping partner for my pickup order?

Drive Up

After you place an order you will have the ability to go into your purchase history and see your shopping partner and the order they are associated with.
You are able to change your shopping partner to a different shopping partner only if you have another shopping partner saved to your account.
If you want to add someone different to pick up your drive up order and they are not currently a shopping partner, you will need to invite them first and they will need to accept your invite before being able to add them to an existing drive up order.

Order Pickup

After you place an order you will have the ability to go into your purchase history and see your pickup person and/or shopping partner and the order they are associated with.
If you have other saved shopping partners, you will be able to select another shopping partner from your list of saved partners to pick up your order. You will also have the ability to manually enter a different pickup person (who may not be a shopping partner for you) if you choose to do so.

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Can I remove a shopping partner I previously added to a pickup order?

Unfortunately, once you add a shopping partner or pickup person to your order, we are only able to edit and update that person to a new person. We don’t currently allow the ability to remove a shopping partner once your order is placed with them.

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How will my shopping partner know when my order is ready for them to pick up?

Your shopping partner will receive an email notifying them the order is ready. The email will be sent to the email address of your shopping partner’s Target account.
In addition, for Drive Up orders, your shopping partner will be notified the order is ready when they open the Target app.

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