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Same Day Delivery (shopped by Shipt)

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What precautionary measures do Same Day Delivery (shopped by Shipt) shoppers take while fulfilling orders?

  • Shipt has implemented no-contact deliveries where shoppers are completing deliveries by leaving items at guests’ doors. 
  • Shoppers are able to pick up gloves and face masks at their local Target stores. Shipt also has sent individual safety kits, including gloves and hand sanitizer, to the most active shoppers and those in high-risk areas. 
  • Shoppers are encouraged to follow CDC guidance for maintaining hygiene.


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What is Same Day Delivery (shopped by Shipt)?

Same Day Delivery (shopped by Shipt) from Target.com and the Target app provide delivery from your local Target store via a local community of reliable shoppers. Once you become a member, eligible items can be delivered during available delivery windows. You can select a one-hour delivery window, and a shopper will fulfill and deliver your order during normal store business hours.

Visit our Same Day Delivery page on Target.com or use the Target app on your mobile device. Download the Target app in the Apple® App Store if you have an iOS device or if you're an Android user, download the Target app in the Google Play store.

Same Day Delivery (shopped by Shipt) is available in all major metro areas and throughout most of the U.S., however, there are still some areas where availability is limited. Visit our Same Day Delivery page on Target.com or check out in the Target app to determine if Same Day Delivery (shopped by Shipt) is available in your area.


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How do I place an order using Same Day Delivery (shopped by Shipt)?

There are four ways to place an order using Same Day Delivery:
  • Visit the Same Day Delivery home page on Target.com.  
  • Or select Same Day Delivery when shopping for eligible items on Target.com.
  • Or select Shop by category or on the Essentials tab in your account in the Target app.
  • Or place a Target order on Shipt.com or via the Shipt app.

You can place as many orders as you want with a $35 minimum order if you choose to enroll in an annual plan, or you may choose to pay a $9.99 delivery fee for each eligible order.
  • If you're a Shipt member paying with an EBT card, you won't have to meet the $35 minimum, but instead can pay the $7 delivery fee with another form of payment.


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How can I place an order if there are no available delivery windows?

We recommend guests check the Target app or Target.com frequently throughout the day to see delivery availability in their area. Because of high demand, Shipt has added tens of thousands of new shoppers during the pandemic.


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What items can I order using Same Day Delivery (shopped by Shipt)?

Groceries, essentials, pets, baby, personal care, beauty, health, bath, bedding, kitchen & dining, toys, sporting goods & outdoors, luggage & backpacks, and school & office supplies are all eligible for Same Day Delivery

Keep in mind, some items are excluded from Shipt including:
  • Select clothing, shoes & accessories
  • Select electronics & video games
  • Services (Starbucks, Target Café, Target Mobile)
  • Alcohol*
  • Limited Time Offers
  • Items over 40 lbs.

*Alcohol may be available in select markets. See the Shipt app for available assortment in your area.
For more information, visit our Same Day Delivery (shopped by Shipt) on Target.com Help page, or visit help.shipt.com for additional FAQs.


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How do I know if an item is eligible for Same Day Delivery (shopped by Shipt)?

To find out what items are available for Same Day Delivery (shopped by Shipt):
  1. Enter item into Search field. Locate item.
  2. Select Deliver it or Add to Cart under Same Day Delivery option. 
  • If you don't have a Shipt membership, you'll have an option to start a membership at checkout. 
  • If you decide you don’t want a Shipt membership, you can pay a $9.99 delivery fee per order.


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Are there any limitations on items when using Same Day Delivery (shopped by Shipt)?

Currently, you can purchase any item as long as it is available to be delivered through same-day delivery service. However, we’ve placed quantity limits at checkout on essential products (like hand sanitizer, toilet paper, disinfectant wipes, ibuprofen, and more). Due to high demands for essential items, we’re continuing to make adjustments to update inventory and quantity limits as needed.


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How can I learn more about Same Day Delivery (shopped by Shipt) item pricing?

  • You’ll find the same item pricing for Same Day Delivery (shopped by Shipt) as you find in your local Target store.
    • You’ll see the local store price for select items if you’re at the store and you have your location services turned on in your phone.
    • If your location services are turned off in your phone, you’ll see the price for your set store for select items.
  • Prices, promotions, styles and availability may vary by store and online.


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Can promotions, discounts or Target Circle offers be included in my Same Day Delivery (shopped by Shipt) order?

Promotions, discounts and Target Circle offers are always changing. If you have included a promotion, discount or offer with your order, your receipt may only reflect those that are active when the shopper picks your order and will not include those that have expired.


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How much does the membership cost for Same Day Delivery (shopped by Shipt)?

  • If you are interested in signing up for a membership today: At checkout, you can purchase a non-refundable annual membership for $99 for Same Day Delivery orders over $35.
    • If you're a Shipt member paying with an EBT card, you won't have to meet the $35 minimum, but instead can pay a $7 delivery fee with another form of payment.
  • If you are interested in using Same Day Delivery but not the membership: You may choose to pay a $9.99 delivery fee for each eligible order.  
 
Please note that membership fees aren’t eligible for Target Circle® offers, Target team member discount or Target RedCard 5% discount. 
 
If you were already enrolled in a free, 4-week trial Shipt membership: You can cancel any time prior to the end of your free trial. When your free trial ends, if you have not canceled, you’ll automatically be charged for a $99 annual plan for unlimited Same Day Delivery orders over $35, or you may choose to pay a $9.99 delivery fee for each eligible order.  

Effective October 2021, we no longer offer a 4-week free trial. 

Need to cancel your membership? 
If you’re still in your membership trial period, you can cancel by accessing your Target account. If you’ve passed the trial period, please contact Target.com Guest Services at 1-800-591-3869. 


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Where is Same Day Delivery (shopped by Shipt) available?

Same Day Delivery (shopped by Shipt) is available in all major metro areas and throughout most of the U.S.; however, there are still some areas where availability is limited. You’ll confirm availability in your area when adding items to your cart for Same Day Delivery, or to find out if your ZIP code is eligible, visit our Same Day Delivery page on Target.com or in the Target app.


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Does it cost anything to have my Same Day Delivery (shopped by Shipt) order delivered?

Delivery is free for members and requires a minimum $35 order, or you can choose to pay a $9.99 delivery fee for each eligible order.
  • Please note that delivery fees aren’t eligible for Target Circle® offers, Target team member discount or Target RedCard 5% discount.
  • If you're a Shipt member paying with an EBT card, you won't have to meet the $35 minimum, but instead can pay a $7 delivery fee with another form of payment.


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What forms of payment does Same Day Delivery (shopped by Shipt) on Target.com or the Target app accept?

Same Day Delivery (shopped by Shipt) on Target.com or the Target app accepts all major U.S. credit and debit cards including Target RedCard (and the Target RedCard 5% discount) and reloadable gift cards. SNAP EBT cards can be used for eligible Same Day Delivery orders placed on Target.com and the Target app.

Same Day Delivery (shopped by Shipt) doesn’t accept Apple Pay®, PayPal®, Affirm or coupons.


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How do I link my Shipt and Target accounts?

If you are using the same email address for both your Shipt and your Target account and you've added a phone number to your Shipt account, your accounts should link automatically. 

If your email addresses do not match, you can either change your Shipt email address to match your Target account email address, or you can change your Target email address to match your Shipt account email address.

If your accounts are still not linking, log out of your Target and Shipt accounts, clear your cache and cookies, and attempt to log back in to your Target and Shipt accounts.


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When can my Same Day Delivery (shopped by Shipt) order be delivered?

Shipt delivers seven days a week with the exception of certain holidays, and shoppers are available whenever the store is open. 

Deliveries can be scheduled for a one-hour window as soon as one hour after your order is placed. You'll be able to select Drop-off delivery to have your delivery left at the door. If no one is home at the time of delivery, the shopper will call your mobile device to ask for options on how to complete the delivery. Please note, this could affect any perishable items.


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How do I return items from my Same Day Delivery (shopped by Shipt) order?

You may return items via Report an issue on Target.com or via Fix an issue in the Target app. You may also return items to your local store.


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How do I edit or cancel my Same Day Delivery (shopped by Shipt) order?

Orders can be edited or canceled up to one hour before your chosen delivery window.

To edit your order:
  1. Access your Target account.
  2. Select Orders on Target.com or Purchases in the Target app, then select Online tab.
  3. Select the order you’d like to edit.
  4. Select the item you’d like to edit or select Add an item to add an additional item.

To cancel order:
  1. Access your Target account.
  2. Select Orders on Target.com or Purchases in the Target app, then select Online tab.
  3. Select order you’d like to cancel.
  4. Select Cancel order next to Change your mind?, then select Cancel order in pop-up drawer.


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How do I thank Shipt shoppers?

During this unprecedented times, shoppers will deeply appreciate your acknowledgement and gracious tip. Learn how to tip your Shipt shopper here. 


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How do I cancel my Same Day Delivery (shopped by Shipt) membership?

To cancel your membership, contact Target.com Guest Services at 1-800-591-3869.


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Do shoppers accept tips? If so, how do I tip mine?

Shoppers do accept tips! If you're happy with the service you've received, we encourage you to tip your shopper as well as rate them. Shoppers receive 100% of their tips, but all other feedback and ratings are anonymous.

To tip from Target.com
  1. Access your Target account.
  2. Select Orders.
  3. Select the Online tab.
  4. Select the order for which you’d like to tip.
  5. Select Rate & tip your shopper and follow prompts.

To tip from the Target app:
  1. Access your Target account.
  2. Select the Online tab under Purchases.
  3. Select the order for which you’d like to tip.
  4. Select Rate & Tip and follow prompts.

To tip in cash:
  • Tip your shopper in cash at your door when you receive your items.


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Why is there a delay in getting help through to your guest services?

We apologize for any delays you are experiencing due to the increased call volume. To get answers fast, please browse all our Same Day Delivery (shopped by Shipt) FAQs.


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What is the Baby Registry + Shipt membership promotion?

Receive Target Circle offer for a free 12-month Shipt membership when you create a baby registry between April 2, 2023 and July 1, 2023, and spend $200 off the registry by September 30, 2023.


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How do I qualify for a Target Circle offer for free Shipt membership if I have a baby registry?

Create a Baby Registry between April 2, 2023 and July 1, 2023, and spend $200 off the baby registry by September 30, 2023. 
  • Registrants / Guests who meet the requirements but already have a Shipt membership are not eligible for this offer. 
  • Guest must be a fully enrolled Target Circle member. 
  • A purchase must be made when the offer is redeemed.
  • Shipt membership automatically renews at the end of the free trial unless canceled.


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How do I redeem the Baby Registry + Shipt membership offer?

  • You’ll receive the offer via Target Circle after creating a baby registry between April 2, 2023 and July 1, 2023, and spend $200 off the baby registry by September 30, 2023. The Target Circle offer will appear once all requirements have been met. 
    • The $200 total spend amount to qualify can be done by a gift giver(s) and / or the registrant(s).
  • The Shipt membership can be added to your cart via the flyout on Target.com, or you’ll be prompted when you have Same Day Delivery items in your cart.
  • You must save the Target Circle offer to your account, add items to your cart then add the Shipt membership to your cart to redeem the Shipt membership.
  • The Shipt membership must be activated by December 30, 2023.
  • The Shipt membership will automatically renew after the free trial unless canceled. 


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I created a baby registry, but already have a Shipt membership. Do I still qualify?

Registrants who already have a Shipt membership or a baby registry are not eligible for this offer. 


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What if I qualified for the Baby Registry + Shipt membership, but didn't receive the offer?

Please contact Target.com Guest Services at 1-800-591-3869.


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