Track order

Target Help
We’ll email updates as we process your order, including carrier tracking details for shipped orders. You can also check the status of an order at any time in order details.

To visit order details in the Target app, select your name icon in the lower right corner, then select Purchases. On Target.com, select Orders in the upper right corner. Select the order from Purchases or select the order from Order history to view order details, including status and tracking details.

Tracking information can take up to 24 hours to appear after your item ships. You can enable notifications in the Target app to receive status updates.

Learn about the additional services our shipping carriers offer for your Target shipments.


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Sometimes tracking information doesn't update right away. Shippers may also reuse tracking numbers after a previous shipment has been delivered. When this happens, the shipper's website may show the previous shipment's status, which will make it appear as if your order was delivered prior to your order date. Revisit the shipper's website periodically for updates. Due to carrier capabilities, some orders can’t be tracked online. Refer to your ship notification for an estimated delivery date. For EFW deliveries, please refer to your order confirmation email or your appointment email from EFW.

If you received a tracking number that is invalid, it’s possible the shipper has changed. Review the sample tracking numbers below to ensure you’re tracking your order using the correct shipping website.

If you already know your tracking number, you can follow the links below to track your order.
 
Phone: 1-800-742-5877
Sample Tracking: 1Z9999999999999999 (18 alpha-numeric characters)
 
Phone: 1-800-500-2224
Sample Tracking: 9102109109109109109109 (22 characters)
 
Phone: 1-800-222-1811
Sample Tracking: 91122334455667788990011 (22 characters)
 
Phone: 1-800-463-3339
FedEx Express: Typically 12 characters
FedEx Ground: Typically 12-15 characters

EFW
Phone: 1-855-633-9669
Sample Tracking: 9999999 (7 - 10 numeric characters)


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We’ll send you a shipping confirmation email with carrier tracking details and an estimated delivery date. 

You can also get shipping notifications with the Target app. To enable notifications on your mobile device, make sure they’re turned on for both your mobile notifications setting and your app’s notification settings. 

If a delivery is behind schedule due to issues like weather, transportation  or inventory issues, we’ll send you an email with the new estimated delivery date.

Access your Target account for order status information or track your order on the shipper's website:


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EFW
EFW will contact you prior to any delivery attempts. If you selected “To-the-Door” delivery, there is no need to be present at the time of delivery, and no signature is required.

UPS/FedEx
For items that require a signature upon delivery, UPS™/FedEx® will make up to three delivery attempts, depending on the service level used. The driver will leave a delivery notice for each attempt with additional information. The package will be returned to the sender/shipper if delivery is unsuccessful after the third attempt or if you don’t pick up from a pickup location within a specific time.


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If your order status indicates Delivered but you can’t locate the package, it’s possible the carrier marked it delivered by accident. Carriers typically resolve this error within a day or two. Meanwhile, we recommend you check around the property, or  and with your neighbors, or your building manager.

If you’re still not able to locate your package and the carrier status isn’t updated, you can request a replacement or refund online:
  1. Locate the order under Purchases in the Target app or Orders on Target.com. 
  2. Select Fix an issue, then select any items you didn’t receive. 
  3. Follow the prompts to complete your refund or replacement request.
  4. Check your refund or replacement status at any time in order details. We'll also email you updates, including tracking details for replacement items.

You can also call Target.com Guest Services at 1-800-591-3869 for help.

Learn about the additional carrier services our shipping carriers offer for your Target shipments. 
 


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'Backordered' means there's a delay on your order because an item is temporarily out of stock. The item will ship as soon as it's in stock.


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'Exception' or 'delivery exception' on your order status means the shipment experienced a change in the delivery schedule that may impact the expected delivery date. This may indicate your order was:
  • Damaged during shipment. The carrier will inform Target and we will automatically trigger a replacement with expedited shipping.
  • Rerouted or intercepted.
  • Assigned a Tracer Request to help locate the package.
  • Undeliverable, possibly due to an unknown address or missing/damaged label.
  • Designated 'Signature Required' and no signature was received.

Call Target Guest Services at 1-800-591-3869 for help with your order.


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Upon tracking your order, your order status may indicate one of the following:
  • Damaged in transit
  • Damage reported
  • Attempt - contact refused shipment
  • Contact/consignee refused shipment at pre-call

If your order status indicates damage during shipment or the shipper has stopped delivery, call Target.com Guest Services at 1-800-591-3869 for help with return or replacement options. 

If you received an order that was damaged during shipping, you can request a replacement or refund online. Get information about requesting a replacement or refund.


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Tracking information is only available for gift card orders placed using express shipping. Tracking information can be found within your shipping confirmation email or by logging into your Target account and viewing your order history. For information or questions about your order, call Target.com Guest Services at 1-800-591-3869.


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Orders containing a combination of items sold by Target and a Target Plus™ Partner will be split into two orders. You’ll receive one order number and confirmation email for items sold by Target, and a separate order number and confirmation email for items sold by Target Plus Partners.


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UPS, FedEx and USPS offer additional services to track and protect your packages. Please note, shipping carriers may charge additional fees for these services. 
  • Visit Informed Delivery® by USPS to track packages sent to your address and provide instructions for the delivery driver so the carrier knows where to leave the package.
  • Visit UPS My Choice® to change the date, time and location of a delivery. You can also authorize the release of packages that require a signature, or have UPS hold packages at a local hub for pickup.
  • Visit FedEx Delivery Manager® to customize a delivery time, have packages delivered to another address, request signature-required, or request to have packages held at a FedEx location for pickup.

Note: By selecting certain links above, you're leaving Target.com and entering a trusted partner's website. Target is not responsible for the content, products or services on our partners' website. 

Get details about delivery options for large or heavy items.


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Please contact EFW at 1-855-633-9669 as soon as possible to change your appointment date. They will help reschedule your appointment to a date or time that works better for you. Please note that appointment dates and times are limited by availability. 


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