We offer several delivery options for large or heavy items like furniture. If your item qualifies for special delivery services, it’ll be noted on the item details page and/or during checkout. After you place your order, our carrier will contact you to coordinate delivery of your item.
To-the-Door Delivery
- Item will be placed outside your home or outside your individual unit if living in an apartment building. Your item will be placed as close to the front door as possible. You don't need to be present for delivery, however, if you live in an apartment building, your presence may be required at the time of delivery for access to the area immediately outside your individual unit. Unpacking and debris removal aren't included.
- When your item(s) arrive at the final delivery area, the delivery carrier will email you to set up your delivery.
- The following are not guaranteed with To-the-Door Delivery:
- Signature Required
- Scheduled Delivery
- Inside Garage Delivery
- Upstairs/downstairs Delivery
- Packaging/Debris Removal
- Assembly/Installation
- Backyard Delivery
Inside-the-Door Delivery/Through the Door
- Item will be brought inside the door to the first available area within your home or inside your individual unit if living in an apartment building. Unpacking and debris removal aren't included.
- When your item(s) arrive at the final delivery area, the delivery carrier will email you to set up your delivery. An individual 18 years of age or older must be present to sign for the delivery.
- The following are included with Inside-the-Door Delivery:
- Signature Required
- Scheduled Delivery
- Inside Garage Delivery
- The following are not included with Inside-the-Door Delivery:
- Upstairs/Downstairs Delivery
- Packaging/Debris Removal
- Assembly/Installation
- Backyard Delivery
Room of Choice
- Item will be delivered inside your home or apartment to your room of choice. Unpacking and debris removal aren't included.
- When your item(s) arrive at the final delivery area, the delivery carrier will email you to set up your delivery. An individual 18 years of age or older must be present to sign for the delivery.
- The following are included with Room of Choice Delivery:
- Signature Required
- Scheduled Delivery
- Inside Garage Delivery
- Upstairs/Downstairs Delivery
- The following are not included with Room of Choice Delivery:
- Packaging/Debris Removal
- Assembly/Installation
- Backyard Delivery
You cannot change your delivery service after your order has been placed. Some options are not available depending on the item. Any known delivery restrictions or an apartment complex, must be shared with the carrier to ensure a successful delivery. If you have questions regarding delivery restrictions or special handling, please contact EFW at 1-855-633-9669 or via email at
target@efwnow.com.